Field Property Adjuster - Worcester, MA

National General Management Corp; Massachusetts; Ibrido; USD 57.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Licensing Sign on Bonus

Connectivity reimbursement

Company-provided equipment

Descrizione del lavoro

National General, a part of The Allstate Corporation, seeks a Field Property Claims Adjuster to manage property claims from inspection to resolution in Massachusetts. You will estimate damages, review supplements, handle contents losses, and support customers throughout the claims process.

License active or ability to obtain one is expected; field and virtual claims experience is preferred. Join a team that values customer service, detailed documentation, and timely outcomes while working in

Competenze

• Property claims experience is desired.
• Strong customer service and organizational skills.
• Proficiency with Xactimate or willingness to obtain license.

Mansioni

• Estimate damages for complex first‑party homeowner losses.
• Build strong relationships with internal and external customers.
• Interpret regulatory and fair claims practices.
• Negotiate settlements and document activities in files.
• Apply policy coverage knowledge and assist training efforts.
• Suggest process improvements.

Conoscenze

Customer Service

Negotiation

Organizing

Property Claims

Time Management

Xactimate

Strumenti

Xactimate

Descrizione del lavoro

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

As a Field Property Claims Adjuster with National General, you’ll play an important role in helping customers navigate the claims process following a loss. You’ll manage claims from initial investigation through resolution, conducting field inspections, evaluating damages, reviewing applicable coverage, developing repair estimates, and working with customers and other involved parties to reach timely and accurate claim outcomes. This role combines independent field work, critical thinking, technical expertise, and strong customer service. You’ll manage an assigned territory and workload while documenting claim activity, communicating throughout the claims process, and making sound decisions in accordance with applicable policies, procedures, and regulatory requirements.

We're hiring a Field Property Adjuster based near Worcester, Northborough or Natick, Massachusetts. You'll manage property claims from inspection through resolution, including estimating damage, reviewing supplements, handling contents losses, and supporting customers throughout the claims process. The ideal candidate has property claims experience, strong customer service and organizational skills, proficiency in Xactimate, and an active adjuster license (or the ability to obtain one). Experience handling claims both in the field and virtually is preferred.

Key Responsibilities

• Exhibits mastery estimating fundamentals in order to create estimates of damages on the most complex first party homeowner losses of all severities
• Builds mastered relationships with both internal and external customers
• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Recommends process improvements

Supervisory Responsibilities

This job does not have supervisory duties.

Sign On Bonus

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. *Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

• Customer Service
• Negotiation
• Organizing
• Property Claims
• Time Management
• Xactimate

Compensation Base compensation offered for this role is

• Field Property Adjuster Cons I: $56,500.00 - 82,500.00/salary
• Field Property Adjuster Cons II: $60,000.00 - 87,400.00/salary
• Field Property Adjuster Sr Cons I: $68,500.00 - 104,100.00/salary
• Field Property Adjuster Sr Cons II: $70,100.00 - 110,400.00/salary

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Benefits

• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products.

We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.