Field Project Manager

Pattison ID; Knoxville (TN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

11 paid holidays

Floating holiday

Generous PTO

401K with company matching

Hybrid work model

On-the-job training

Collaborative environment

Employee discounts

Job summary

Pattison ID is seeking an experienced project manager to drive large-scale signage programs across multiple sites in the United States. You will manage accounts, coordinate with installers and internal teams, and ensure on-time delivery and accurate billing.

The role requires 2–4 years of construction-related project management experience, strong blueprint reading skills, and familiarity with AutoCAD. A hybrid work model and comprehensive benefits accompany the position.

Qualifications

• AS or BS in business, engineering or a construction-related field, or equivalent work experience in construction-related project management.
• 2-4 years: Proficient in reading blueprints and comfortable with AutoCAD.

Responsibilities

• Partner with the project to ensure timely service delivery and asset management.
• Coordinate with installers, customer representatives, and internal teams to meet customer needs.
• Maintain and update web-based project information systems with status details.
• Schedule surveys and coordinate permits in a timely manner.
• Travel as needed with sales personnel or as a technical advisor for ACM systems.
• Coordinate final design, layout, installation and billing of ACM packages.
• Resolve field issues including quality, schedule and billing.
• Develop project plans and track status.
• Provide a single point of contact for customer questions and proactive communication.

Skills

Account management

Blueprint reading

AutoCAD

Education

AS/BS in business, engineering or construction-related field

Tools

AutoCAD

Job description

Pattison ID helps companies deploy their identity for maximum consistency, engagement and impact across physical and digital signage, and branded environments. Our comprehensive signage solutions, including exterior, interior, wayfinding, and digital signage, redefine how brands connect with their audiences.

Our Solutions:

We offer architectural, digital services, sign maintenance solutions and flexible leasing options. As one of the largest companies in our industry, with 7 manufacturing facilities, 8 sales and operations offices, and over 1,000 employees across the US and Canada, Pattison ID is committed to offering a culture where team members can achieve their unique career ambitions, while embodying our Core Values of Innovation, Delight, Dependability, Involvement and Drive.

Essential Functions: What you’ll do:

• Works in partnership with the assigned project to ensure timely service delivery, account profitability, and asset management.
• Provides overall account management, coordinating with installers, customer representatives, and Pattison Sales, Engineering, Art, Accounting, Technical Services, Production and Purchasing to ensure customer needs are met.
• Maintains and updates web based information system with detail status of projects assigned.
• Manages surveys that may require the employee to interface with the customer to change or modify the design of the fascia project.
• Employee may need to travel with sales personnel or alone and at as a technical advisor in conjunction with or selling efforts to market our ACM system.
• Works in partnership with customer, architect, and general contractor, outside vendors, plant personnel and installers to coordinate the final design, layout, installation and billing of ACM packages.
• Coordinates and ensures necessary surveys and permits are secured on a timely basis.
• Resolves problems and disputes in the field, including quality, schedule, and financial issues.
• Resolves warranty issues, r esolves field issues including punch list items, e xpedites completion of projects
• Develops project plans and maintains information on project status (possibly with support of a project assistant).
• Works with other project team members to ensure the total coordination of planning, manufacturing, and installation activities for the customer.
• Provides a point of contact for customer representatives regarding on-going project questions and issues. Identifies and resolves customer issues. Ensures proactive customer communications.
• Resolves billing questions and assists with collections; ensures timely and accurate information is provided for billing purposes.
• Manages inventory for assigned accounts; prepares forecasts and status reports.

What We offer:

• 11 paid holidays
• 1 Paid Floating Holiday to recognize a special day of significance to you
• Generous Paid Time Off Policy
• 401K Plan with Company matching,
• Hybrid Work Model
• On the job training and development
• Collaborative and Inclusive work environment
• Special Employee Discounts: Ripley’s Believe It or Not, Great Wolf Lodge and other destinations and services

Pattison ID operates independently within The Jim Pattison Group, headquartered in Vancouver, and comprised of over 605 locations worldwide. The Jim Pattison Group is broadly based across the automotive, media, packaging, food sales and distribution, magazine distribution, entertainment, export, and financial industries.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse.

• The employee is frequently required to climb ladders and work on building roofs
• The employee is frequently required to talk, hear, and bend and twist neck.
• The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and distance vision.

Behaviors

Preferred

Functional Expert : Considered a thought leader on a subject

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Experience

Preferred

AS or BS in business, engineering or a construction-related field, or equivalent work experience in construction-related project management or other people/asset management.

2-4 years: Proficient in reading blueprints and comfortable with viewing AutoCAD.

2-4 years: Professional work experience in managing people or assets (construction-related purchasing or project management preferred).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.