Field Process Engineer 5

LAM RESEARCH Corporation; Tualatin (OR); Hybrid; USD 105,000 - 231,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

LAM RESEARCH Corporation is seeking a Field Process Engineer in Tualatin, Oregon. This role involves supporting customers in process installation, optimization, and technical guidance on critical equipment.

As a customer-focused expert in metals deposition processes, you will collaborate with cross-functional teams and deliver exceptional service. The position offers a competitive salary and comprehensive benefits to support employees throughout their life phases.

Qualifications

• PhD or Master’s degree with extensive relevant experience.
• Ability to resolve technical problems with established methods.
• Capable of working in cleanroom environments.

Responsibilities

• Provide process support and installation at customer sites.
• Design and conduct experiments, analyzing results.
• Collaborate with teams and address customer needs.

Skills

Ability to analyze and address moderately complex process issues

Strong written and verbal communication skills

Collaboration with cross-functional teams

Education

PhD in Electronics, Chemistry, Physics, Materials Science, or related field

Master’s degree with 8+ years of related experience

Bachelor’s degree with 12+ years of related experience

Tools

Statistical Process Control (SPC)

Design of Experiments (DOE)

Job description

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

At Lam, as a Field Process Engineer in the metals deposition and thin‑film processes (e.g., PVD, CVD, ALD, ECD area), you are a customer‑focused expert on our equipment, pushing the boundaries to meet customer needs. You’re responsible for completing process support, evaluation, and documentation of process outputs for hardware modifications and upgrades. You play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups.

What you’ll do

• Provide process support, installation, resolve and improve process/system/productivity, and develop processes of new applications of Lam equipment at customer sites.
• Serve as key field support for Beta sites, evaluations, or first‑in‑fab installations.
• Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations to optimize device architecture and process modules.
• Partner with customers to meet requirements for new technology process, to support existing processes, and to address process deviations through root cause analysis.
• Develop new or modified processes, define best known method process recipes, and partner with the hardware engineering to define chamber requirements and characterize hardware designs to meet customer performance requirements.
• Collaborate with cross‑functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to our valued customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win‑win mindset to keep customers informed about products and services to address their needs.
• Interfaces directly with customer management. Owns regular and ad hoc customer meetings.
• Provides technical leadership, support, and instruction for Field Service Engineers, Technicians, sub‑contractors, and customers on installs, repairs, operations, and coordinates application of new procedures.
• Collaborate with Field Service Engineers on complex problems impacting process output.
• Coordinates statistical analysis of failure rates and develops continuous improvement plan (CIP).
• Recommends design changes to key technical solutions, and process development, and monitors performance trends.
• Recognized within Lam as having significant technical expertise in systems and applications.

Who we’re looking for

Minimum Qualifications

• PhD in Electronics, Chemistry, Physics, Materials Science, or related field with 5+ years of relevant industry experience; or Master’s degree with 8+ years of related experience; or Bachelor’s degree with 12+ years of related experience; or equivalent experience.
• Ability to analyze and address moderately complex process issues, applying established engineering methods, tools, and data analysis techniques.
• Demonstrated proficiency in selecting appropriate methods and evaluation criteria to resolve technical problems, with guidance on more complex or ambiguous issues.
• Strong written and verbal communication skills, with the ability to collaborate effectively with cross‑functional teams and support customer‑facing activities as needed.
• Ability to work in a cleanroom environment, wearing required personal protective equipment, and participate in on‑call support as needed.

Preferred qualifications

• Working knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE), with hands‑on application in process development or sustainment environments.
• Effective organizational skills with the ability to manage multiple tasks, adapt to changing priorities, and meet project and business deadlines.
• Strong interpersonal skills and a collaborative approach when working in matrixed, cross‑functional teams.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non‑discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Work location models

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on‑site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On‑site Flex and Virtual Flex. 'On‑site Flex' you’ll work 3+ days per week on‑site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you’ll work 1–2 days per week on‑site at a Lam or customer/supplier location, and remotely the rest of the time.

Salary

Salary Range for this position: $105,000.00 – $231,000.00.

The above salary range for this position is relevant to applicants that reside in California and most states. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.

Benefits

We offer a comprehensive set of outstanding benefits to support employees throughout the phases of their life.