Field Performance Leader - Growth & Training

OpenWorks | Facility Management; Fort Worth (TX); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonuses and commissions

Mileage reimbursement

Career growth opportunities

Full benefits

Job summary

A prominent facilities management company is looking for a proactive Field Performance Manager to enhance franchise success through account growth and operational excellence. The ideal candidate will have over 5 years of experience in the janitorial industry, a Bachelor's degree, and strong skills in CRM and MS Office. This role involves significant travel (60-75%) and offers competitive pay, full benefits, and recognition for performance, fostering a dynamic work environment.

Qualifications

• 5+ years of experience in the janitorial or facility services industry.
• Proven ability to build and maintain strong relationships with diverse stakeholders.
• Detail-oriented, solution-focused with integrity and assertiveness.

Responsibilities

• Drive account growth by ensuring exceptional service delivery.
• Conduct training programs for franchisees.
• Oversee customer satisfaction and implement improvement initiatives.
• Perform audits and provide tactical support.

Skills

CRM tools

MS Office Suite

Relationship building

Organizational skills

Problem-solving

Education

Bachelor's degree in business, management, or related field

Job description

A prominent facilities management company is looking for a proactive Field Performance Manager to enhance franchise success through account growth and operational excellence. The ideal candidate will have over 5 years of experience in the janitorial industry, a Bachelor's degree, and strong skills in CRM and MS Office. This role involves significant travel (60-75%) and offers competitive pay, full benefits, and recognition for performance, fostering a dynamic work environment.