Field Patient Service Representative

Telemundo WI; Milwaukee (WI); Hybrid; USD 38,000 - 55,000; Full time

Benefits offered by this job

401(K) with company match

Company-paid life insurance

Short-term disability

Paid holidays

PTO

Medical insurance plans

Job summary

JIMM is seeking a Field Patient Service Representative to deliver and fit orthopedic DME in the field, educating patients and supporting recovery. You will build relationships with referring providers and gain hands-on experience in rehabilitation and patient education.

This role offers autonomy with flexible scheduling and opportunities to grow into medical sales or healthcare service delivery within a small, supportive team. On-call rotations may be required.

Qualifications

• Proficient in basic software (Outlook, email, calendar apps).
• Able to use a tablet and smartphone efficiently.
• DME, patient care, or rehab-related experience is a plus, but not required.
• Background in sports medicine, kinesiology, exercise science, physical therapy, or athletic training is highly valued.
• Must be organized, communicative, and self-motivated.
• Able to lift up to 50 lbs. unassisted.
• Must have a valid driver's license, reliable vehicle, and insurance with at least 2x state minimum liability coverage.

Responsibilities

• Deliver, fit, and instruct patients on orthopedic DME in the field.
• Build and maintain strong relationships with referring healthcare providers.
• Gain hands-on experience in orthopedic rehabilitation and patient education.
• Manage schedule, travel to patient sites, and provide top-tier service.
• Participate in an on-call rotation (some nights/weekends).

Job description

Are you looking for a career that offers autonomy, flexible scheduling, and the chance to make a real difference in patients’ lives?

At JIMM, you can thrive in a dynamic, patient-focused environment while gaining experience that can serve as a pathway to a lucrative career in medical sales or continued healthcare service.

As a Field Patient Service Representative (PSR), you’ll play a vital role in the orthopedic recovery process. You’ll deliver, fit, and instruct patients in the use of durable medical equipment (DME), helping them recover from injuries or surgery. This is a great opportunity for individuals passionate about healthcare, rehabilitation, and patient support.

Why Join Us?

• Flexible scheduling – Ideal for full-time or side gig seekers
• Autonomy – Work independently in the field
• Career starter – Build skills and gain experience in healthcare and medical sales
• Make an impact – Help patients achieve lifestyle and recovery goals

Compensation & Benefits

• Full-time salary: $38,000–$55,000/year (based on experience, skills, and education)
• Part-time options available with some benefits below

Full-time Benefits package includes:

• 401(K) with company match
• Company-paid life insurance & short-term disability
• Paid holidays, birthday, and PTO
• Choice of medical insurance plans (with dental/vision options)

What You’ll Do

• Deliver, fit, and instruct patients on orthopedic DME in the field
• Build and maintain strong relationships with referring healthcare providers
• Gain hands‑on experience in orthopedic rehabilitation and patient education
• Manage schedule, travel to patient sites, and provide top-tier service
• Participate in an on‑call rotation (some nights/weekends)

Career Growth

• Medical sales
• Healthcare service and delivery
• Rehabilitation and therapy support fields

If you're ready to make a difference, grow professionally, and work with a small, supportive team, apply today to join JIMM as a Field Patient Service Representative!

Requirements

What We’re Looking For

• Proficient in basic software (Outlook, email, calendar apps)
• Able to use a tablet and smartphone efficiently
• DME, patient care, or rehab-related experience is a plus, but not required
• Background in sports medicine, kinesiology, exercise science, physical therapy, or athletic training is highly valued
• Must be organized, communicative, and self‑motivated
• Able to lift up to 50 lbs. unassisted
• Must have a valid driver's license, reliable vehicle, and insurance with at least 2x state minimum liability coverage