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Field Patient Service Representative

Joints In Motion Medical Llc

City of Pewaukee (WI)

On-site

USD 38,000 - 55,000

Full time

27 days ago

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Job summary

Join a small, supportive team at a leading medical company as a Field Patient Service Representative. This role offers autonomy and flexible scheduling, providing an opportunity to impact patient recovery while gaining valuable experience in healthcare and medical sales.

Benefits

401(K) with company match
Company-paid life insurance & short-term disability
Paid holidays, birthday, and PTO
Choice of medical insurance plans

Qualifications

  • Experience in DME, patient care, or rehab-related roles is a plus.
  • Valid driver's license and reliable vehicle are required.
  • Able to lift up to 50 lbs. unassisted.

Responsibilities

  • Deliver, fit, and instruct patients on orthopedic DME in the field.
  • Build relationships with referring healthcare providers.
  • Provide top-tier service while managing travel to patient sites.

Skills

Communication
Organization
Self-motivation

Education

Background in sports medicine, kinesiology, exercise science, physical therapy, or athletic training

Tools

Basic software (Outlook, email, calendar apps)
Tablet and smartphone

Job description

Description

Are you looking for a career that offers autonomy, flexible scheduling, and the chance to make a real difference in patients’ lives?

At JIMM, you can thrive in a dynamic, patient-focused environment while gaining experience that can serve as a pathway to a lucrative career in medical sales or continued healthcare service.

As a Field Patient Service Representative (PSR), you’ll play a vital role in the orthopedic recovery process. You’ll deliver, fit, and instruct patients in the use of durable medical equipment (DME), helping them recover from injuries or surgery. This is a great opportunity for individuals passionate about healthcare, rehabilitation, and patient support.

Why Join Us?

  • Flexible scheduling – Ideal for full-time or side gig seekers
  • Autonomy – Work independently in the field
  • Career starter – Build skills and gain experience in healthcare and medical sales
  • Make an impact – Help patients achieve lifestyle and recovery goals

Compensation & Benefits

  • Full-time salary: $38,000–$55,000/year (based on experience, skills, and education)
  • Part-time options available with some benefits below
  • Full-time Benefits package includes:
    • 401(K) with company match
    • Company-paid life insurance & short-term disability
    • Paid holidays, birthday, and PTO
    • Choice of medical insurance plans (with dental/vision options)

What You’ll Do

  • Deliver, fit, and instruct patients on orthopedic DME in the field
  • Build and maintain strong relationships with referring healthcare providers
  • Gain hands-on experience in orthopedic rehabilitation and patient education
  • Manage schedule, travel to patient sites, and provide top-tier service
  • Participate in an on-call rotation (some nights/weekends)

Career Growth

This role is a stepping stone to potential advancement in:

  • Medical sales
  • Healthcare service and delivery
  • Rehabilitation and therapy support fields

If you're ready to make a difference, grow professionally, and work with a small, supportive team, apply today to join JIMM as a Field Patient Service Representative!

Requirements

What We’re Looking For

  • Proficient in basic software (Outlook, email, calendar apps)
  • Able to use a tablet and smartphone efficiently
  • DME, patient care, or rehab-related experience is a plus, but not required
  • Background in sports medicine, kinesiology, exercise science, physical therapy, or athletic training is highly valued
  • Must be organized, communicative, and self-motivated
  • Able to lift up to 50 lbs. unassisted

Must have a valid driver's license, reliable vehicle, and insurance with at least 2x state minimum liability coverage

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