Field Parts Associate

Crown Equipment Corporation; Plainfield (IN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health plan

401K retirement savings

Paid parental leave

Paid holidays

Paid vacation

Tuition reimbursement

Job summary

Crown Equipment Corporation in Plainfield, IN is seeking a Parts Delivery Representative to support customer uptime by delivering parts, training customers on ordering, and maintaining accurate inventories. The role includes upselling additional parts and maintaining paperwork.

Candidate should have 2–4 years of related experience, a high school diploma or equivalent, and a valid driver’s license. Lift truck operation and safe driving record are required.

Qualifications

• 2-4 years related experience.
• High school diploma or equivalent.
• Valid driver's license, good driving record, and ability to safely operate lift trucks.
• Two years of experience as a technical parts representative or field service technician within the material handling industry preferred
• Knowledge of service parts inventory control.
• Good written and verbal communication, organizational, problem-solving, and customer care skills.

Responsibilities

• Deliver parts to existing consignment and non-consignment customers.
• Ensure customers are properly trained on parts ordering procedures and inventory organization requirements that maximize equipment uptime and overall customer satisfaction.
• Identify and sell additional parts products to existing accounts.
• Maintain proper paperwork and account management files.
• Maintain accurate, organized, and timely parts inventories within van and customer locations.
• Perform other duties as assigned inside and outside the parts department.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Location: Plainfield, IN, US, 46168

Job Duties

• Deliver parts to existing consignment and non-consignment customers.
• Ensure customers are properly trained on parts ordering procedures and inventory organization requirements that maximize equipment uptime and overall customer satisfaction.
• Identify and sell additional parts products to existing accounts.
• Maintain proper paperwork and account management files.
• Maintain accurate, organized, and timely parts inventories within van and customer locations.
• Perform other duties as assigned inside and outside the parts department.

Minimum Qualifications

• 2-4 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks

Preferred Qualifications

• Two years of experience as a technical parts representative or field service technician within the material handling industry preferred
• Knowledge of service parts inventory control
• Good written and verbal communication, organizational, problem-solving, and customer care skills

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation And Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement
• and much more

EOE Veterans/Disabilities

Nearest Major Market: Indianapolis

Job Segment: Outside Sales, Field Service, Warehouse, Sales, Manufacturing, Customer Service