Field Outreach Specialist - Community Programs

The Workforce Group; Phoenix (AZ); Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Workforce Group is seeking a Field Operations Specialist in Phoenix, Arizona, to support a federal human services program serving vulnerable populations. This highly field-based position requires conducting in-person visits, verifying residence information, and supporting participant engagement.

Frequent travel (75%-90%) is essential as you will document observations and coordinate with field teams to ensure compliance with program requirements.

Ideal candidates will have prior experience in field operations or human services and possess strong communication skills. The role also benefits from bilingual capabilities in English and Spanish.

Qualifications

• 1+ year experience in field operations or community outreach is preferred.
• Must have a valid driver’s license and reliable transportation.
• Bilingual fluency in English and Spanish is strongly preferred.

Responsibilities

• Conduct in-person field visits to verify residency and document findings.
• Observe safety and wellness indicators per program procedures.
• Maintain professionalism and follow all safety protocols.

Skills

Field operations experience

Strong communication skills

Problem-solving skills

Bilingual (English/Spanish)

Situational awareness

Education

High school diploma or equivalent

Associate or bachelor’s degree in social work or related field

Tools

Smartphones and tablets

Microsoft Office

Electronic documentation systems

Job description

The Workforce Group is seeking a Field Operations Specialist in Phoenix, Arizona, to support a federal human services program serving vulnerable populations. This highly field-based position requires conducting in-person visits, verifying residence information, and supporting participant engagement.

Frequent travel (75%-90%) is essential as you will document observations and coordinate with field teams to ensure compliance with program requirements.

Ideal candidates will have prior experience in field operations or human services and possess strong communication skills. The role also benefits from bilingual capabilities in English and Spanish.