Field Operator - Columbia, MD

Traba; Maryland; On-site; USD 24,796 - 38,572; Full time

Job summary

Traba is hiring a Field Operator who will serve as the in-market face, recruiting, onboarding, and preparing workers for placement across the market. You will interact with multiple customer sites, build community partnerships, and ensure workers are vetted and ready for their first shift.

You will manage worker funnels, conduct group onboarding, and provide on-site support at facilities as needed, while maintaining proactive communication with Traba HQ about trends and coverage risks.

Qualifications

• Bilingual English and Spanish required.
• Experience in recruiting, onboarding, and coordinating workers.
• Strong communication and interpersonal skills for field work.
• Ability to manage multiple onboarding sessions and coordinate schedules.
• Comfortable working in fast-paced warehouse/field environments.

Responsibilities

• Build relationships with workers across the market and manage the end-to-end experience from recruiting to placement.
• Develop community and partner relationships to drive worker pipeline and brand presence.
• Oversee worker vetting, drug testing, and onboarding end-to-end, including large group sessions.
• Manage the full worker funnel: sourcing, screening, scheduling, and placement readiness.
• Coordinate interviews and start schedules across customer sites for new hires.

Skills

Bilingual English/Spanish

Recruiting

Onboarding

Community relations

Customer service

Facility/field coordination

Education

High School Diploma

Associate or Bachelor preferred

Job description

About the Role

As a Field Operator, you will serve as Traba's in-market operational hands — focused on recruiting, onboarding, and preparing workers for placement across the market. Rather than being anchored to a single customer, you'll support the broader market and may interact with multiple customer sites as volume and coverage needs dictate.

You'll be the local face of Traba to our workforce: building community partnerships, running onboarding sessions, and making sure every worker is vetted, prepared, and ready to succeed on their first shift. This role requires professionalism, bilingual communication, strong recruiting instincts, and the flexibility to flex across worker funnel needs in a fast-paced environment.

Responsibilities

• Worker Relationship Management: Build strong relationships with workers across the market — owning the experience from recruiting through placement and providing timely updates, feedback, and support.

• Community & Partner Relationships: Develop and maintain relationships with workforce centers, community organizations, and local partners to drive worker pipeline and brand presence in the market.

• Worker Vetting & Onboarding: Oversee worker vetting, drug testing, and onboarding end-to-end, including running large group onboarding sessions when volume calls for it.

• Worker Funnel Management: Manage the full worker funnel — sourcing, screening, scheduling, and converting applicants into placement-ready workers.

• New Start Scheduling: Coordinate interviews and start schedules for new hires across customer sites, ensuring workers are matched to the right opportunities at the right time.

• PPE & On-Site Support: Distribute and manage PPE, and provide on-site presence at customer facilities as needed to support new starts, escalations, or peak coverage.

• Communication & Reporting: Maintain consistent, proactive feedback loops with Traba HQ — flagging market trends, funnel issues, or coverage risks early.

Requirements

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.

• Bilingual (English & Spanish) required.

• 1–2+ years of experience in operations or customer-facing environments, including but not limited to: staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.

• Strong recruiting instincts and the ability to source, screen, and convert candidates.

• Comfortable running large group onboarding sessions and presenting in front of workers.

• Strong interpersonal, verbal, and written communication skills (email and in-person).

• Professional demeanor and ability to represent Traba with workers, partners, and client stakeholders.

• Flexible and adaptable — able to shift priorities and locations as market needs evolve.

• Organized, detail-oriented, and a proactive problem solver.

• Comfortable working in fast-paced, dynamic warehouse and field environments.

Compensation

Competitive hourly base pay plus performance-based incentives tied to worker onboarding and successful placements.