Field Operations Technician: Fresh Foods & Bakery

Acosta, Inc.; Detroit (MI); In loco; USD 62.000 - 77.000; Tempo pieno

Descrizione del lavoro

Acosta is seeking a Flex Team Technician to drive operational excellence across multiple sites in the United States. The role emphasizes audits, issue resolution, equipment installation, and process engineering support to boost efficiency and reliability.

Responsibilities include cross-site coverage, detailed logging, and KPI-driven reporting. The position requires travel, nights, weekends, and the ability to work in cold environments, with a strong emphasis on safety and customer collaboration.

Competenze

• High School Diploma/GED required.
• Associate degree preferred.
• Minimum 2+ years technical or operational experience in food service, retail, or process engineering preferred.
• Ability to lift up to 30 lbs; stand/walk for extended periods.
• Valid driver's license; ability to drive long distances.
• Available for overnight travel.
• Available for occasional weekend work (Demos and Food Shows).
• Must be available to work nights and holidays.
• Comfortable working in extremely cold conditions; refrigerated/freezer environments; PPE provided.
• Effective communication skills; bilingual (English + second language) preferred.
• Must be at least 21 years old for travel credentialing requirements.
• Vision sufficient to operate standard tools and equipment.

Mansioni

• Conduct structured audits of site operations and equipment; deliver compliance reports with actionable recommendations.
• Rapidly assess and resolve technical issues; escalates systemic problems with root cause analysis.
• Install and upgrade hardware; validate performance and integration.
• Identify inefficiencies; collaborate with engineering and operations teams to pilot and implement improvements.
• Maintain accurate logs of activities, issues and resolutions; submit weekly KPI-based summaries.
• Provide coverage across multiple markets; adapt to varying conditions and team dynamics.

Conoscenze

Cake decorating

Recipe execution

Temperature control

Icing techniques

Piping skills

Food safety

Allergen awareness

Time management

Customer collaboration

Formazione

High School Diploma/GED

Associate degree preferred

Descrizione del lavoro

Acosta is seeking a Flex Team Technician to drive operational excellence across multiple sites in the United States. The role emphasizes audits, issue resolution, equipment installation, and process engineering support to boost efficiency and reliability.

Responsibilities include cross-site coverage, detailed logging, and KPI-driven reporting. The position requires travel, nights, weekends, and the ability to work in cold environments, with a strong emphasis on safety and customer collaboration.