Fresh Foods Technician

Acosta, Inc.; Columbus (OH); On-site; USD 37,000 - 45,000; Full time

Job summary

Acosta Employee Holdco LLC is seeking a Fresh Foods Technician to serve as the in‑store expert for Fresh Foods, Bakery, Deli, Produce and Meat operations. You will travel to retail locations and coach store teams to meet department standards and improve performance.

This role requires travel to assigned locations, setting up plan‑o‑grams, leading resets, training associates, and delivering reports and insights to help store performance.

Qualifications

• High school diploma or equivalent required.
• 0–3 years hands-on experience in Fresh Foods, Bakery, Deli, Produce or Meat operations.
• Proven technical experience supporting daily department operations and merchandising.

Responsibilities

• Act as trusted subject matter expert with deep product knowledge and operational accuracy.
• Represent the company in-store and ensure teams are equipped to meet standards.
• Travel independently to assigned retail locations and plan store visits with clear objectives.
• Communicate progress and deliver visit recaps to stakeholders.
• Support store openings, remodels, and resets including plan‑o‑grams and production standards.
• Develop and deliver reporting and insights: visit reports, monthly category performance, annual reviews.

Skills

Fresh Foods operations

Plan‑o‑grams

In-store training

Displays setup

Travel to locations

Education

High school diploma or equivalent

Job description

DESCRIPTION

As a Fresh Foods Technician , you’ll serve as the go‑to expert for Fresh Foods, Bakery, and/or Deli, Produce and Meat operations—combining hands‑on technical expertise with coaching, training, and field execution. This role is ideal for professionals who enjoy working independently, traveling to retail locations, and making a visible impact on store performance.

RESPONSIBILITIES

• Act as a trusted subject matter expert , recognized by internal teams, clients, and retail partners for deep product knowledge, operational excellence, and procedural accuracy.

• Represent the company professionally in-store , ensuring customer teams are fully equipped to handle department complexities and operational standards.

• Travel independently to assigned retail locations , planning store visits in advance with clear objectives, agendas, and desired outcomes.

• Communicate effectively before, during, and after store visits , coordinating resources, providing progress updates, and delivering visit recaps to stakeholders.

• Support new store openings, remodels, and resets , including:

• Assisting with setting cases to plan‑o‑grams

• Training associates on plan‑o‑gram execution and production standards

• Providing production support to meet volume needs before and after openings

• Execute and maintain new item setups , seasonal transitions, and ongoing plan‑o‑gram updates based on business needs.

• Maintain program documentation , merchandising tools, and category-specific manuals to support consistent execution.

• Develop and deliver reporting and insights , including:

• Store visit reports

• Monthly category performance reports with trend analysis and seasonal recommendations

• Annual category reviews and ad‑hoc analysis as needed

• Collaborate regularly with merchandisers and leadership , sharing updates, introducing new programs or items, and aligning on execution strategies.

• Perform additional duties as assigned to support business and client objectives.

QUALIFICATIONS

Required Education & Experience

• High school diploma or equivalent required

• Minimum of 0 - 3 years of hands‑on experience in retail Fresh Foods, Bakery, and/or Deli, Produce and Meat operations

• Proven technical experience supporting daily department operations, merchandising, and production

Knowledge, Skills & Abilities

• Strong working knowledge of Fresh Foods, Bakery, and/or Deli, Produce and Meat department operations , including production processes and merchandising standards

• Ability to set up displays , execute plan‑o‑grams , and participate in resets and remodels independently or as part of a team

• Comfortable training and guiding others through hands‑on, in‑store execution

• Strong organizational, communication, and time‑management skills

• Work independently while managing multiple store visits and priorities

• Valid driver’s license and willingness to travel to assigned retail locations

Physical & Travel Requirements

• Stand, walk, and work on-site in retail environments for extended periods

• Lift and carry up to 40 pounds

• Ability to travel regularly as part of the role

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ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $37400.00 - $45000.00

Company: Acosta Employee Holdco LLC

Req ID: 42393