Field Operations Technician

Crown Castle; Edison (NJ); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading communications company is seeking a Field Operations Technician in Edison, NJ. The technician will install and maintain fiber optic transmission equipment and small cell networks, ensuring safety and operational standards. Qualified candidates will have experience in telecommunications, a high school diploma, and relevant technical certifications.

Benefits

Comprehensive healthcare plans

401(k) with company matching

Tuition reimbursement

Generous paid time-off

Qualifications

• 2+ years of experience in telecommunications or as a remote field technician.
• Experience with fiber optic testing is advantageous.
• Valid driver's license required.

Responsibilities

• Perform safety assurance activities for yourself and the public.
• Respond promptly to network outages.
• Conduct preventative maintenance inspections.

Skills

Telecommunications experience

Fiber optic testing

Remote field technician experience

Education

High School Diploma or GED

Two-year technical degree (Associate's Degree)

Tools

Network Tester

OTDR

Optical Power Meter

Antenna/PIM analyzer

RF power meter

Job description

Position Title: Fieldd Operations Technician (T3)

Company Summary

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

ABOUT THE ROLE

Technician in the National Network Operations Organization that is responsible for the installation, testing, and maintenance of high-speed fiber optic transmission equipment, circuits and small cell networks. Typical responsibilities are small cell circuit delivery, resolution of reactive maintenance/change management tickets as well as the completion of preventative maintenance and quality review tasks

Responsibilities

• Perform all activities in a manner to ensure the safety of yourself, team, customers and the public.
• Respond to all network outages, impairments and emergencies in assigned area.
• Complete all required preventative maintenance inspections to Crown Castle standards.
• Work with fiber optic related test equipment including Network Tester, OTDR, Optical Power Meter, Optical Fiber Identifier and Multimeter.
• Operate and understand RF and Small Cell related test equipment, such as Antenna/PIM analyzer, RF power meter, Spectrum analyzer and a Signal generator.
• Perform advanced analysis and troubleshooting of issues while assisting the NOC and customers.
• Perform site survey and quality review of remote locations to ensure company standards are met.
• Perform both hardware and software updates and/or changes to remote site equipment as necessary.
• Operate PC or similar devices to gain access to Network nodes and Small Cell Network elements as well as assigned administrative tasks.
• Work efficiently and effectively with cross-functional departments and peers.
• Responsible for compliance with All Crown Castle policies and procedures.
• Participate in on-call rotation schedule for nights and weekend coverage.
• Safe work practices must be followed along with integrity and quality.

WHAT YOU WILL NEED TO SUCCEED

Education Qualifications

• H.S. Diploma or General Education Degree (GED) or equivalent Required
• Two year technical degree Associate’s Degree (AA) Preferred

• Wireless/Wireline Operations, Ethernet certification or equivalent military experience preferred

Experience Qualifications

• Two (2) or more years of experience in one or more of the following fields: telecommunications, remote field wireless technician, remote field technician Required
• Experience with fiber optic testing or Wireless/Wireline Operations OSP/ISP experience. Knowledge of Coax and Low voltage trouble shooting

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State

Where You Will Work

Field: This is a remote role (must be located in a commutable distance to ) which requires travel to customer and/or project sites with exposure to heavy equipment and environmental conditions over 90% of the time. There will also be work in a normal office setting with no exposure to adverse environmental conditions as little as 10% of the time. This position will be swing shift hours, possibly weekends and requires on call rotation involvement. There may be travel required away from the home location for extended periods of time.

COMPANY BENEFITS

At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation

The pay range offered for this position is $29.42 - $40.43 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

Equal Opportunity Employer