FIELD OPERATIONS MANAGER (PROGRAM ADMINISTRATOR)

City and County of Honolulu; Hawaii; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Generous time off (up to 21 vacation days, 21 sick leave days, and holidays)

Comprehensive health coverage

Retirement plan

Career development opportunities

Job summary

The City and County of Honolulu is seeking a Field Operations Manager for the Board of Water Supply. This role involves directing the Field Operations Division, ensuring all programs align with strategic goals, and optimizing resources for efficiency.

Qualified candidates should have a Bachelor’s degree in engineering and four years of related administrative experience. The position offers excellent benefits, including generous time off and comprehensive health coverage.

Qualifications

• 4 years of administrative experience in field operations of major facilities or systems.
• Possession of a valid Engineer license in Hawaii or the ability to obtain it.

Responsibilities

• Direct the Field Operations Division and its programs.
• Optimize financial, human, and material resources.
• Build and maintain effective relationships with stakeholders.
• Drive operational excellence and implement industry best practices.
• Develop strategies to enhance service delivery.

Skills

Knowledge of engineering principles and practices

Ability to direct and administer facility maintenance programs

Ability to analyze complex problems

Strong written and verbal communication skills

Education

Bachelor’s degree in engineering

Job description

Overview

Honolulu Board of Water Supply is looking for a Field Operations Manager (Program Administrator) to direct the Field Operations Division in administering all of the division's programs.

Responsibilities

• Strategic Leadership: Determine operational priorities for the division and its programs and align them with the Board's vision and mission, the division’s strategic goals and objectives, and statutory responsibilities.
• Resource Management: Effectively optimize financial, human, and material resources to achieve organizational goals.
• Stakeholder Engagement: Build and maintain effective working relationships and collaborative partnerships with internal and external stakeholders.
• Infrastructure & Capital Planning: Confers with BWS engineers on the design of capital projects to ensure layout of mains, facilities, equipment, and other details consistent with BWS design and construction goals, objectives, and standards.
• Performance & Innovation: Drive operational excellence through performance management, continuous improvement, and implementation of industry best practices.
• Service Delivery: Develop and implement innovative, resilient strategies to enhance service.
• Perform other related duties as required.

Special Work Requirements

• Position classified as a Disaster Response Worker and is required to staff the Departmental Operations Center (DOC) in times of emergency.
• Works in adverse weather conditions and additional hours as necessary to oversee and coordinate emergency repairs to restore water service as quickly and safely as possible.
• Actual salary will be commensurate with applicable experience, pending approval.

Minimum Qualifications

Education Requirement: Equivalent to graduation from a regionally-accredited college or university with a bachelor’s degree in engineering.

Experience Requirement: Four (4) years of administrative experience relating to the design, construction, installation, and/or maintenance of a major facilities or systems encompassing field operations of a large geographic area.

Applicable Skills

• Knowledge of engineering principles and practices related to the operation, maintenance, and repair of major facilities and systems.
• Ability to direct and administer facility maintenance and emergency repair programs.
• Ability to analyze complex problems and develop effective solutions.
• Ability to interpret and apply laws, regulations, policies, and procedures.
• Ability to manage resources, establish priorities, and achieve organizational objectives.
• Strong written and verbal communication skills.
• Ability to build collaborative relationships, foster teamwork, and lead staff effectively.

License

Possession of a valid license as a professional Engineer in the State of Hawaii.

NOTE: Applicants with a current out-of-state professional Engineer license must obtain their Hawaii license prior to appointment.

Verification: Please attach an electronic copy of your professional Engineer license (Hawaii or out-of-state) to your application. Or mail a photocopy to: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Copies will not be returned.

Examination Process

If you qualify for the position, your name will be eligible for consideration for current vacancies and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.

Benefits: Excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and more. Details about all available benefits are in the Benefits tab or at the Honolulu HR benefits site.