Field Operations Manager, Field Reporting

neurocrine; San Diego (CA); On-site; USD 133,000 - 182,000; Full time

Job summary

Neurocrine Biosciences is seeking a seasoned professional to manage and optimize our field reimbursement systems, ensuring accurate data handling and vendor coordination. You will support field teams with comprehensive data management, reporting, and BI-enabled insights across the specialty pharmacy domain.

The role emphasizes data integrity, cross-functional project leadership, and the development of training programs to empower field personnel in using reimbursement tools and dashboards.

Qualifications

• Bachelor's degree in Information Technology, Business or a relevant field AND 6+ years of experience with significant years of experience with Specialty Pharmacy data & processes, sales analytics and operations experience within the biotechnology/pharmaceutical industry
• Master's degree AND 4+ years of similar experience

Responsibilities

• Manage specialty pharmacy source data and business rules for field reporting, ensuring accurate data handling and usage
• Oversee timely and accurate delivery of Field Reimbursement data into respective tools, and lead projects related to field-facing reimbursement systems
• Review and ensure relevancy of data and reports within field-facing reimbursement systems, providing ad-hoc reports for key stakeholders and field users
• Coordinate with cross-functional teams to ensure project objectives are met on time and within budget, and address and resolve data inquiries related to field reimbursement systems
• Develop and deliver training programs for field reimbursement systems, and oversee the use and integration of industry tools to optimize field team use
• Utilize business intelligence platforms to analyze and report on data, and develop dashboards and reports to support decision-making processes
• Provide data education support to team members and key stakeholders, to ensure accurate data handling and usage
• Partner with Data Management team to ensure timely and accurate delivery of Field Reimbursement data into respective tools
• Manage relationships with vendors and lead projects related to field-facing reimbursement systems
• Other duties as assigned

Skills

Specialty Pharmacy data

Sales analytics

Operations experience

Data visualization

Project management

Communication skills

Leadership

Education

Bachelor's degree in IT/Business or related field

Master's degree (optional)

Job description

Who We Are:

Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com , and follow the company on LinkedIn , X , Facebook and YouTube . (*in collaboration with AbbVie)

About the Role:

Manages and optimizes our field reimbursement systems, ensuring accurate data management, vendor coordination, and providing comprehensive support to our field teams.

Your Contributions (include, but are not limited to):

• Manage specialty pharmacy source data and business rules for field reporting, ensuring accurate data handling and usage
• Oversee timely and accurate delivery of Field Reimbursement data into respective tools, and lead projects related to field-facing reimbursement systems
• Review and ensure relevancy of data and reports within field-facing reimbursement systems, providing ad-hoc reports for key stakeholders and field users
• Coordinate with cross-functional teams to ensure project objectives are met on time and within budget, and address and resolve data inquiries related to field reimbursement systems
• Develop and deliver training programs for field reimbursement systems, and oversee the use and integration of industry tools to optimize field team use.
• Utilize business intelligence platforms to analyze and report on data, and develop dashboards and reports to support decision-making processes
• Provide data education support to team members and key stakeholders, to ensure accurate data handling and usage
• Partner with Data Management team to ensure timely and accurate delivery of Field Reimbursement data into respective tools
• Manage relationships with vendors and lead projects related to field-facing reimbursement systems
• Other duties as assigned

Requirements:

• Typical Experience or Education:
  • Bachelor's degree in Information Technology, Business or a relevant field AND 6+ years of experience with significant years of experience with Specialty Pharmacy data & processes, sales analytics and operations experience within the biotechnology/pharmaceutical industry. OR
  • Master's degree AND 4+ years of similar experience
• Strong expertise and proven experience working with specialty pharmacy processes and data
• Experience with HUB processes
• Proven experience in managing field reimbursement systems within the neuro/psych fields
• Proven experience in developing and implementing field reporting tools, with a strong understanding of best practices in the field
• Demonstrated ability to build comprehensive and effective reports that meet the needs of sales teams and regional managers
• In-depth knowledge of field reporting methodologies and data visualization techniques
• Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines
• Works to improve tools and processes within functional area
• Developing reputation inside the company as it relates to area of expertise
• Ability to work as part of and lead multiple teams
• Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
• Excellent computer skills
• Excellent communications, problem-solving, analytical thinking skills
• Sees broader picture, impact on multiple departments/divisions
• Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
• Excellent project management skills

#LI-OB1

Neurocrine Biosciences is an EEO/Disability/Vets employer.

We are committed to building a workplace of belonging, respect, and empowerment , and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.

The annual base salary we reasonably expect to pay is $132,700.00-$182,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant