Field Operations Manager

STEM Talent Solutions; Louisville (KY); On-site; USD 75,000 - 110,000; Full time

Job summary

STEM Talent Solutions in Louisville, KY seeks an experienced Field Operations Manager to lead daily field operations, drive efficiency, and ensure exceptional service delivery.

You will mentor field personnel, oversee hiring and training, optimize scheduling and resource allocation, and enforce safety and regulatory compliance.

The role focuses on performance tracking, process improvement, customer relations, and delivering reliable operations across multiple projects.

Qualifications

• Bachelor's degree or equivalent experience.
• Proven field operations leadership in a similar role.
• Experience with safety, regulatory compliance, and best practices.
• Strong communication and problem-solving skills.

Responsibilities

• Lead, mentor, and support field personnel, including hiring, training, and performance management.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.
• Plan, coordinate, and oversee daily field operations to ensure projects are completed on time and within budget.
• Optimize scheduling, workflows, and resource allocation to improve operational efficiency.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Manage equipment, tools, materials, and field resources to minimize downtime and maximize productivity.
• Oversee inventory tracking and coordinate preventative maintenance activities.
• Monitor operational KPIs, productivity, quality, and cost performance.
• Identify opportunities for process improvements and implement solutions to enhance efficiency.
• Develop and communicate operational reports to leadership.
• Serve as a key point of contact for customers regarding field operations.
• Resolve operational challenges while maintaining strong customer relationships and service standards.

Skills

Team leadership

Operations management

Resource planning

Process improvement

Regulatory compliance

Safety knowledge

Communication

Problem solving

Education

Bachelor's degree in Business/Operations Management

Tools

Operations software

Reporting tools

Job description

We are seeking an experienced Field Operations Manager to lead and oversee daily field operations, drive operational efficiency, and ensure exceptional service delivery.

This position is ideal for a hands-on leader with a strong background in field operations, team management, resource planning, and continuous improvement.

Key Responsibilities:

• Lead, mentor, and support field personnel, including hiring, training, and performance management.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.

Field Operations Management

• Plan, coordinate, and oversee daily field operations to ensure projects are completed on time and within budget.
• Optimize scheduling, workflows, and resource allocation to improve operational efficiency.
• Ensure compliance with company policies, industry regulations, and safety standards.

Resource & Asset Management

• Manage equipment, tools, materials, and field resources to minimize downtime and maximize productivity.
• Oversee inventory tracking and coordinate preventative maintenance activities.

Performance & Process Improvement

• Monitor operational KPIs, productivity, quality, and cost performance.
• Identify opportunities for process improvements and implement solutions to enhance efficiency.
• Develop and communicate operational reports to leadership.

Customer & Stakeholder Relations

• Serve as a key point of contact for customers regarding field operations.
• Resolve operational challenges while maintaining strong customer relationships and service standards.

Qualifications:

• Bachelor's degree in Business, Operations Management, or a related field preferred; equivalent experience considered.
• Proven experience in field operations, logistics, project management, or a related leadership role.
• Demonstrated ability to lead field teams and manage multiple projects simultaneously.
• Strong knowledge of workplace safety, regulatory compliance, and operational best practices.
• Experience with operational management software, reporting tools, and performance metrics.
• Excellent communication, organizational, and problem-solving skills.