Field Operations Manager

Ferguson; Fort Worth (TX); On-site; USD 51,000 - 89,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Mental health coverage

Job summary

Ferguson in Fort Worth, TX is hiring a Field Operations Manager to lead our HVAC customer group operations in the South Region. You will oversee customer-facing staff and branch functions, driving inventory optimization, profitability, and safety across the organization.

We seek a data-driven leader with 5+ years of management experience, HVAC familiarity, and strong interpersonal skills. A Bachelor’s degree is preferred, and experience with WMS and OSHA/DOT regulations is highly regarded.

Qualifications

• Bachelor’s Degree is preferred, equivalent experience will be considered.
• HVAC industry experience preferred
• 5+ years management / leadership experience coupled with handling inventory / operational tasks
• Warehouse Management System (WMS) experience is recommended
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Outstanding organizational and leadership skills to optimally respond to urgent situations
• Must be process oriented with good judgment and decision‑making abilities
• Strong interpersonal skills and the ability and desire to lead a team
• A confirmed understanding of OSHA and DOT regulations
• Strong technical skills included but not limited to Microsoft O365 applications

Responsibilities

• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
• Partner with General Managers, Branch Managers, and Area Sales Managers to drive inventory optimization and support profitability across the HVAC business.
• Collaborate with vendors to align on strategies that support and achieve profitability goals
• Partner with vendors to ensure timely delivery of inventory to support business needs.
• Work closely with the pricing team to implement and sustain initiatives that enhance overall profitability.
• Drive safety, quality and profitability to meet or exceed company objectives
• Ensure warehouse operation is led with efficiency and success

Skills

Leadership

Interpersonal skills

Decision making

Microsoft Office 365

Education

Bachelor’s Degree preferred

Tools

WMS

Microsoft Office 365

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is now hiring a Field Operations Manager to lead business operations in our South Region! This role provides leadership for our customer-facing associates and branch functions.

Position Details

• Reports to South Region HVAC Customer Group Operations Manager

Responsibilities

• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
• Partner with General Managers, Branch Managers, and Area Sales Managers to drive inventory optimization and support profitability across the HVAC business.
• Collaborate with vendors to align on strategies that support and achieve profitability goals
• Partner with vendors to ensure timely delivery of inventory to support business needs.
• Work closely with the pricing team to implement and sustain initiatives that enhance overall profitability.
• Drive safety, quality and profitability to meet or exceed company objectives
• Ensure warehouse operation is led with efficiency and success

Qualifications

• Bachelor’s Degree is preferred, equivalent experience will be considered
• HVAC industry experience preferred
• 5+ years management / leadership experience coupled with handling inventory / operational tasks
• Warehouse Management System (WMS) experience is recommended
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Outstanding organizational and leadership skills to optimally respond to urgent situations
• Must be process oriented with good judgment and decision‑making abilities
• Strong interpersonal skills and the ability and desire to lead a team
• A confirmed understanding of OSHA and DOT regulations
• Strong technical skills included but not limited to Microsoft O365 applications

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range

$4,541.67 - $8,008.34

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information