Field Operations Manager

Ferguson Enterprises, LLC; Euless (TX); On-site; USD 51,000 - 89,000; Full time

Benefits offered by this job

Health

Dental

Vision

Paid time off

401(k) with company match

Mental health coverage

Gender affirming and family building

Job summary

Ferguson Enterprises, LLC in the United States is seeking a Field Operations Manager to lead South Region HVAC customer-facing operations and branch functions. You will champion process improvements, drive inventory optimization, and collaborate with vendors and pricing teams to improve profitability.

You will oversee safety, quality, and efficiency in warehouse operations and partner with General Managers, Branch Managers, and Area Sales Managers to meet company objectives.

Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• 5+ years of management/leadership experience with inventory/operations.
• WMS experience recommended.
• Able to adapt processes to changing business needs.
• Strong organizational and leadership skills for urgent situations.
• Process oriented with good judgment and decision-making.
• Strong interpersonal skills and ability to lead a team.
• Understanding of OSHA and DOT regulations.
• Proficient with Microsoft 365 tools.

Responsibilities

• Champion development and continuous improvement of management protocols and tools.
• Partner with General/Branch/Area Managers to optimize inventory and profitability.
• Collaborate with vendors on strategies to improve profitability.
• Coordinate with vendors to ensure timely inventory delivery for business needs.
• Work with pricing to sustain profitability initiatives.
• Drive safety, quality, and profitability to meet company objectives.
• Ensure efficient and successful warehouse operations.

Skills

Leadership

Inventory management

Operations

Problem solving

Microsoft 365

Education

Bachelor's degree or equivalent

Tools

WMS

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other.

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is now hiring a Field Operations Manager to lead business operations in our South Region! This role provides leadership for our customer-facing associates and branch functions.

Position Details Reports to South Region HVAC Customer Group Operations Manager

Responsibilities

• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
• Partner with General Managers, Branch Managers, and Area Sales Managers to drive inventory optimization and support profitability across the HVAC business.
• Collaborate with vendors to align on strategies that support and achieve profitability goals
• Partner with vendors to ensure timely delivery of inventory to support business needs.
• Work closely with the pricing team to implement and sustain initiatives that enhance overall profitability.
• Drive safety, quality and profitability to meet or exceed company objectives
• Ensure warehouse operation is led with efficiency and success

Qualifications

• Bachelor’s Degree is preferred, equivalent experience will be considered
• 5+ years management / leadership experience coupled with handling inventory / operational tasks
• Warehouse Management System (WMS) experience is recommended
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Outstanding organizational and leadership skills to optimally respond to urgent situations
• Must be process oriented with good judgment and decision-making abilities
• Strong interpersonal skills and the ability and desire to lead a team
• A confirmed understanding of OSHA and DOT regulations
• Strong technical skills included but not limited to Microsoft O365 applications

Pay Range

• $4,541.67
• $8,008.34
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations.
• The starting wage may be higher in certain locations based on local or state wage requirements.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Benefits

• Health
• Dental
• Vision
• Paid time off
• Life insurance
• 401(k) with a company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.