Field Operations Manager

Rolling Suds of OKC; City of Peekskill (NY); Sur place; USD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Gas stipend

Phone stipend

PTO

Performance bonuses

Résumé du poste

Rolling Suds of OKC is seeking an Operations Manager to oversee daily field operations for residential and commercial cleaning projects. You will manage crews, schedules, and ensure quality while bridging ownership, technicians, and customers.

The ideal candidate has experience in field operations, strong leadership skills, and the ability to make decisions in a fast-paced environment. The role offers a competitive salary with bonuses and a variety of perks.

Qualifications

• Experience in field operations, construction, trades, or power washing.
• Strong leadership and communication skills required.
• Highly organized with strong follow-through.

Responsabilités

• Oversee daily field operations across residential and commercial jobs.
• Schedule crews to maximize efficiency and completion.
• Conduct site visits and ensure job quality.

Connaissances

Leadership

Communication

Organization

Decision-making

Tech-savvy

Description du poste

Compensation and Benefits

• $65,000–$75,000 base salary + performance bonuses
• Bonuses tied to job execution, crew efficiency, quality control, and customer experience
• Strong performers can earn $80,000+ annually
• Company vehicle, gas stipend, phone stipend, PTO, and benefits
• This is a field-based leadership role overseeing daily operations across residential and commercial exterior cleaning projects

About the Role

I'm Ethan, CEO of Rolling Suds of Fairfield-Westchester. We are a fast‑growing power washing company based in Westchester County serving residential and large‑scale commercial clients.

Operations Manager

As Operations Manager, you will own day‑to‑day field execution. You oversee crews, schedules, trucks, equipment, and job quality—ensuring work is completed safely, efficiently, and to Rolling Suds standards. You bridge ownership, technicians, and customers, and you have real authority to make decisions in the field.

What You’ll Be Doing

• Oversee daily field operations across residential and commercial jobs
• Schedule and route crews to maximize efficiency and job completion
• Conduct site visits and quality checks throughout the day
• Ensure proper use of equipment, chemicals, and surface‑specific techniques
• Train, coach, and hold technicians accountable to performance standards
• Resolve issues in real time: delays, quality concerns, customer questions, equipment problems
• Ensure safety protocols are followed on every job site
• Be responsible for truck readiness, inventory and equipment maintenance, and end‑of‑day procedures
• Maintain clear job notes, photos, labor tracking, and operational reporting
• Support continuous improvement of SOPs, workflows, and field systems
• Deliver a consistently professional, 5‑star customer experience

Day in the Life

• Review the day's schedule, message customers, and active jobs
• Meet with crews to get prepped and adjust plans as needed
• Visit job sites throughout the day to inspect quality, troubleshoot issues, and support technicians
• Communicate with customers to keep expectations aligned
• Track progress, document work, and prep for the next day
• End the day knowing exactly where every job stands

Requirements

• Experience in field operations, construction, trades, power washing, landscaping, or similar service businesses
• Strong leadership and communication skills
• Highly organized with strong follow‑through
• Comfortable making decisions without micromanagement
• Tech‑comfortable and willing to learn scheduling / CRM tools
• Valid driver’s license

Culture & Perks

• Responsibility, not micromanagement
• Clear systems and standards
• Growth opportunity
• A team that takes pride in our work