Field Operations Manager

Freedom RWS; Ann Arbor (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Company outings

Job summary

Freedom Roofing, Windows & Siding LLC is seeking a proactive Field Operations Manager to oversee day-to-day field activities across residential roofing, siding, and window projects in Michigan. You will coordinate crews, monitor schedules, and maintain quality standards on multiple sites.

The role requires strong leadership, a track record of delivering on production goals, and hands-on experience with CRM documentation.

Qualifications

• Residential roofing, siding, or window installation experience.
• Proven ability to manage multiple job sites, crews, and timelines.
• Experience leading and developing team members.
• Strong ownership of production outcomes and accountability.

Responsibilities

• Oversee day-to-day field operations across residential roofing, siding, and window projects within the Michigan territory.
• Manage installation crews to ensure production schedules, quality standards, and job timelines are met.
• Directly manage and develop internal team members, including a Scheduling Coordinator, Field Technicians, and Quality Control Manager.
• Conduct job site inspections to maintain quality control and enforce company standards.
• Proactively identify and resolve production issues, delays, and customer concerns.
• Coordinate with internal teams to ensure smooth project flow.
• Maintain accurate job records in CRM (photos, notes, progress updates, job status).
• Ensure crews follow safety guidelines and company protocols at all times.
• Train, coach, and hold team members accountable to performance expectations.

Skills

Residential roofing

Siding installation

Window installation

Production management

Team leadership

CRM usage

Tools

CRM software

Job description

What We Offer

• Competitive pay (hourly or salary based on experience)
• Company-provided vehicle (gas and maintenance included)
• Paid company outings
• 401(k) with 3% company match
• Health, dental, and vision insurance
  • 100% employer-paid for employees
  • 80% covered for dependents
• Paid time off
  
• Paid holiday time off

Key Responsibilities

• Oversee day-to-day field operations across residential roofing, siding, and window projects within the Michigan territory.
• Manage installation crews to ensure production schedules, quality standards, and job timelines are met.
• Directly manage and develop internal team members, including a Scheduling Coordinator, Field Technicians, and Quality Control Manager.
• Conduct job site inspections to maintain quality control and enforce company standards.
• Proactively identify and resolve production issues, delays, and customer concerns.
• Coordinate with internal teams (sales, other business operations) to ensure smooth project flow.
• Maintain accurate and up-to-date job records in CRM (photos, notes,progress updates, job status)
• Ensure all crews follow safety guidelines and companyprotocols at all times.
• Train, coach, and hold both in and internal team members accountable to performance expectations.
  

Required Skills & Qualifications

• Strong background in residential roofing, siding, and/or window installation and productionmanagement.
• Proven ability to manage multiple job sites, crews, and timelines simultaneously across a defined territory.
• Experience leading and developing team members.
• High level of accountability with a strong sense of ownership over production outcomes.
• Ability to identify issues quickly and implement effective solutions in the field on the fly.Experience with CRM systems and job documentation (photos, notes, updates).
• Valid driver’s license with a cleanrecord.

Physical Requirements & Work Environment

• Primarily outdoor work in varying weather conditions
• Ability to lift and carry up to 50 lbs
• Frequent ladder climbing and working at heights
• Ability to stand for extended periods

Additional Information

This job description is not intended to be a complete list of all duties and responsibilities. Tasks may change at any time based on business needs.

Freedom Roofing, Windows & Siding LLC is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, national origin, veteran status, disability, or any other protected characteristic.