Field Operations Engineer Sr.

Leidos LLC; Huntsville (AL); On-site; USD 73,000 - 133,000; Full time

Job summary

Leidos is seeking a Field Service Representative with an active SECRET clearance to support field operations and training at FOBs, including on-site maintenance, system configurations, and SOP development for Army end users.

The role involves travel to CONUS and OCONUS locations, training operators, and acting as a local on-site representative to customer organizations. Expect a demanding schedule with multi-month deployments and rigorous field support duties.

Qualifications

• Provide technical support and troubleshooting of fielded systems.
• Train end users and develop SOPs for Army operators.
• Coordinate with OEMs for service actions and CSR updates.

Responsibilities

• Provide technical support of the system including troubleshooting, non-RF repairs and testing; operator guidance and training.
• Recommend parts and requisition items necessary for system repairs.
• Contact OEM to report failures and document CSR entries.
• Troubleshoot to the LRU level and escalate as needed.
• Prepare systems for operation, load software, and perform final checks.
• Provide on-site technical support to military units.
• Maintain field-level logistics proficiency on LIDS systems.
• Assist with fielding, theater data programming, and documentation (DA/DD forms).
• Coordinate packaging and OEM Return Material Authorization to the next higher maintenance facility.

Job description

Leidos has an urgent need to fill a requirement for a Field Service Representative (FSR) who has an active SECRET clearance to perform maintenance and to support military operators of the system at Forward Operating Bases (FOB) in multiple OCONUS locations. The Field Engineer will be required to assess each location and provide unique system configurations/solutions to ensure operability. The system being deployed is new and there are no manuals or SOPs available, so the FE will be providing training and developing SOPs for the end users/Army. The individual will be highly compensated with an annual compensation meeting the salary test for the Administrative exemption. Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization. This position will provide field engineering and technical support services in support of all tasks. This assignment is for a period of up to two (3) months for CONUS training followed by a minimum of one (1) years OCONUS deployment. OCONUS deployment duration may be extended. Program support may require an extended CONUS deployment for support of test events and demonstrations. This may require travel to additional locations in the CONUS, in addition to planned support of initial systems training in Syracuse. Given the indefiniteness of this requirement, actual CONUS requirements are not fully defined at this time. While in theater, the FSR workweek shall be 12 hours per day, 7 days per week. This position will provide technical support of the system in the field which will include but not be limited to installation, preventive and corrective maintenance, troubleshooting, and operator guidance and training. FSRs shall be a “subject matter expert” providing support to assigned Commanders in areas.

Primary Responsibilities

• Provide technical support of the system which will include, but not be limited to, troubleshooting, non-radio frequency (non-RF) repairs and testing of failed systems, operator and maintainer guidance, and training
• Recommend \ requisition parts necessary for system repairs
• Contact OEM to report all failures and service actions performed so that pertinent information can be captured in the OEM’s Customer Service Record (CSR) database
• Conduct the maximum amount of troubleshooting, fault isolation and repair to the LRU level including circuit card assembly for all fielded systems authorized at his/her level prior to making the decision to elevate to the next higher-level of maintenance
• Take responsibility for preparing systems for operation, system software loading, operator training, and final system operational checks
• Provide on-site technical support to military unit(s)
• Achieve and maintain technical field-level logistics proficiency on the LIDS systems
• Assist with the issue \ fielding of systems to U.S. military units to include initial acceptance of systems into theater, system software load, theater data programming, unit \ operator training, system installation, system verification \ operation validation, and the completion of all required documentation to include the following forms: DA 2062, DA 2404, DA 2407, DA 3161, DD 1149, and DD 1348-1A
• Assist in coordinating the packaging and OEM’s Return Material Authorization process of non-mission capable systems or equipment to the next higher-level maintenance facility (i.e., SRCTec’s CONUS Depot Facility in Syracuse, New York). The Government FRA will be the focal point for turn-in of damaged/failed systems

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Pay Range $73,450.00 - $132,775.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.