Field Operations Dispatcher

ChampionX; United States; In loco; USD 28.000 - 39.000; Tempo pieno

Descrizione del lavoro

ChampionX is seeking a Field Operations Dispatcher to coordinate daily delivery routes in Williston, ND or Dickinson, ND. The role emphasizes timely customer deliveries, issue resolution, and collaboration with sales and digital teams to improve routing efficiency.

You will manage schedules, communicate with clients, and handle emergency requests while maintaining accurate delivery records and ensuring safety compliance as part of SLB integration plans.

Competenze

• Secondary diploma plus 1–3 years of experience.
• Organization and time management skills.
• Proficient computer skills including email and Microsoft Office.
• Analytical and problem-solving ability.
• Interact politely and professionally with customers and/or coworkers.
• Ability to present information and respond to questions from managers, clients, and customers.
• Follow all safety policies and company-wide safety requirements; encourage safe behavior.
• Able to work over 8 hours/day and 40 hours/week as needed.
• No immigration sponsorship offered for this role (US Only).
• Must pass a drug screen.

Mansioni

• Assign daily routes for operation delivery team based on open orders.
• Plan daily routes for 3–5 days in advance to improve efficiency.
• Prioritize and resolve issues encountered by specialists during routes.
• Coordinate emergency and short lead time requests and adjust routes.
• Communicate issues with sales counterparts.
• Collaborate with digital team to improve routing and applications.
• Be flexible to changing customer priorities and conditions.
• Review schedules for deviations and prevent recurrences.
• Maintain records of proof of deliveries and bills of lading for timely payment.
• Identify obstacles to delivery routes and communicate with leadership to solve them.
• Work with management to improve dispatch processes and systems.

Conoscenze

Organization/time management

Analytical

Proficient computer skills

Customer service

Safety awareness

Formazione

Associate degree or higher

Strumenti

SAP

Descrizione del lavoro

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.

We are looking for a Field Operations Dispatcher located in Williston, ND or Dickinson, ND.

This is your opportunity to join a large growing company offering a competitive base hourly rate and benefits.

What’s in it For You:

• You will join a growing company offering competitive pay and benefits
• Access to best-in-class resources, tools, and technology
• Opportunity for a long term, advanced career path
• A culture that values safety first, including training and personal protection

What You Will Do:

Assign daily routes for operation delivery team (Operations Specialists/Drivers) based on open customer orders. Plan daily routes for 3 to 5 days in advance to ensure more efficient routes are created while ensuring customer deliveries are completed on time. Prioritize, and resolve issues encountered by Specialists during the daily routes to ensure customer requirements are met. Coordinate emergency and short lead time requests, adjusting routes as needed. Communicate to sales counterparts any issues with meeting customer requirements. Work with digital team to create, modify and improve routes to maximize and improve efficiency, and the development and utilization of applications. Demonstrate flexibility by being able to adapt to constant shift in customers’ priorities due to the nature of the business and competitive environment. Review previous schedules for deviations and determine how future deviations can be prevented. Be able to deal with stressful conditions and emergencies. Maintain accurate records and reports of proof of deliveries, bill of landing to ensure timely payment and identify areas for improvement. Identify potential obstacles to delivery routes and communicate with leadership to resolve. Examples include driver shortages, product supply, and equipment issues. Collaborate with the management team to identify areas for improvement in dispatch processes, procedures, and systems, and contribute to their enhancement. Act swiftly and decisively during emergency situations, coordinating the dispatch of specialists and effectively communicating with clients to mitigate potential risks and minimize downtime.

Position Details:

• Location: Williston, ND or Dickinson, ND
• Work week and shift: Monday – Friday 8am – 5pm (subject to change and may fluctuate as needed)

Minimum Qualifications:

• Typically requires a secondary diploma, or equivalent, plus one to three years of experience.
• Organization and time management skills
• Basic math skills, Proficient computer skills, including email, Microsoft Office, etc.
• Analytical and problem-solving ability
• Interact politely and professionally with customers and/or coworkers
• Ability to effectively present information and respond to questions from managers, clients, and customers
• Follow all safety policies and company-wide safety requirements; encourage action assuring safe behavior; confront unsafe behavior and conditions proactively and positively
• Work in excess of 8 hours per day and 40 hours per week, as required to meet business needs
• No immigration sponsorship offered for this role (US Only)
• Physical Demands: Must be able to pass a drug screen

Preferred Qualifications:

• Associate degree or higher
• 5 years of experience in an administrative role preferred.
• Extensive knowledge in SAP

About ChampionX

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com. Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.

Our Commitment to Diversity and Inclusion

We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com. Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.