Field Operations & Customer Experience Specialist

AirGarage Inc.; Charlottesville (VA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Comprehensive health coverage

401(k) plan

Mileage reimbursement

Job summary

AirGarage is seeking a Field Operations Specialist to cover the Charlottesville market. You’ll be the boots-on-the-ground presence at parking lots or garages, patrolling, verifying payment, and ensuring a smooth customer experience.

You’ll work with TalentBurst as the Employer of Record, performing multi-location coverage, payment verification via Space Force, and occasional light cleanup or vendor coordination while upholding safety and service standards.

Qualifications

• Experience in customer service or security is a plus and training is provided.
• Must own a modern smartphone with a data plan to operate Space Force.
• Reliability and the ability to work independently in outdoor parking environments.

Responsibilities

• Patrol assigned lot(s) or garage(s) on foot to monitor vehicles.
• Provide multi-location coverage within the assigned area; valid driver’s license required.
• Use Space Force app to scan license plates and verify active payments.
• Issue citations for unpaid vehicles and leave notices when needed; booting in some markets.
• Guide customers through the payment process and assist with app usage.

Skills

Customer service

Security

Parking operations

Reliability

Time management

Independence

Professionalism

Valid driver's license

Tools

Space Force app

Job description

AirGarage is seeking a Field Operations Specialist to cover the Charlottesville market. You’ll be the boots-on-the-ground presence at parking lots or garages, patrolling, verifying payment, and ensuring a smooth customer experience.

You’ll work with TalentBurst as the Employer of Record, performing multi-location coverage, payment verification via Space Force, and occasional light cleanup or vendor coordination while upholding safety and service standards.