Field Operations Coordinator - Temple City/Sierra Madre, CA

OPENLANE; Sierra Madre (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

An innovative technology company seeks a Field Operations Coordinator to join their dynamic team. This role is pivotal in conducting vehicle assessments and ensuring seamless coordination with dealerships. With a focus on detail and customer relationships, you will utilize advanced mobile technology to document inspections and maintain high standards of compliance. If you have a passion for the automotive industry and excel in a fast-paced environment, this opportunity offers a chance to grow your career while contributing to a forward-thinking organization.

Benefits

Comprehensive Medical Benefits

401K with Company Match

Paid Vacation

Tuition Reimbursement

Parental Leave

Employee Assistance Program

Volunteer Days

Qualifications

• 5+ years of automotive experience required.
• Strong attention to detail and adaptability to weather conditions.

Responsibilities

• Conduct vehicle assessments and document findings.
• Coordinate with dealerships and ensure compliance.

Skills

Automotive Experience

Detail Orientation

Organizational Skills

Communication Skills

Customer Service

Technology Proficiency

Tools

Mobile App for Inspections

Job description

Field Operations Coordinator - Temple City/Sierra Madre, CA

This role operates Monday - Friday 8a-5p PST.

Who We Are:

At OPENLANE, we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles, a data company providing actionable insights, and an innovation leader in wholesale remarketing.

Our Values:

• Driven Waybuilders: We pursue challenges that inspire us to build, create, and innovate.
• Relentless Curiosity: We seek to understand and improve our customers’ experience.
• Smart Risk-Taking: We transform risk into progress through data, experience, and intuition.
• Fearless Ownership: We deliver what we promise and learn along the way.

What We Offer:

• Comprehensive benefits including medical, dental, vision, employer HSA contributions, FSA options, 401K or RRSP with company match, paid vacation, personal and sick time, parental leave, disability and life insurance, Employee Assistance Program, volunteer days, tuition reimbursement, and career growth opportunities.

We’re Looking For:

Seeking a Field Operations Coordinator with experience in vehicle assessments and dealership coordination. You will be part of a dynamic team responsible for vehicle inspections, documentation, and dealership liaison. A minimum of 5 years automotive experience is required.

You Are:

• Detail-oriented: Ensuring accurate vehicle inspections and documentation.
• Organized: Coordinating with managers, sales, and operations for smooth workflows.
• Customer-focused: Building and maintaining positive relationships with dealerships and internal teams.

You Will:

• Conduct vehicle assessments and document findings using OPENLANE's mobile app.
• Coordinate with dealerships, ensuring compliance with standards.
• Submit detailed inspection reports.
• Distribute marketing materials to dealers.
• Maintain communication with internal teams and dealerships.

Must-Haves:

• At least 5 years of automotive experience as a mechanic or similar.
• Valid driver’s license and ability to operate a vehicle.
• Proficiency with technology and electronic report submission.
• Strong attention to detail and adaptability to weather conditions.
• Excellent organizational and communication skills.

Nice-to-Haves:

• Previous customer service experience.

Sound like a match? Apply now! We look forward to hearing from you.