Field Operations Coordinator - San Diego, CA

AVN AutoVIN Inc; Carmel (IN); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Immediately vested 401K

RRSP with company match

Career growth and internal promotions

Job summary

OPENLANE is seeking a Field Operations Coordinator to conduct vehicle assessments and coordinate with dealerships. You will document inspections, manage reporting, and support cross-team collaboration to ensure smooth operations. The ideal candidate has 5+ years of automotive experience and a valid driver's license.

The role offers a Monday–Friday schedule, with standard business hours in PST and opportunities to contribute to marketing and process improvements within a dynamic, global company.

Qualifications

• Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent background.
• Proficiency with electronic submission of inspection reports.
• Valid driver's license and ability to operate a motor vehicle.
• Ability to document damages and inspection findings clearly.

Responsibilities

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections.
• Coordinate with dealerships and ensure adherence to OPENLANE standards.
• Submit accurate and detailed inspection reports through the designated platform.
• Assist in marketing by distributing flyers and materials to buying dealers.
• Maintain strong communication with internal teams and dealerships.

Skills

Vehicle inspections

Attention to detail

Organizational skills

Communication

Customer service experience

Tools

Mobile inspection app

Job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

What We Offer:

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

The ideal candidate for this role will reside in / near: San Diego/Escondido, CA.

This role operates Monday - Friday 8a - 5p PST.

We’re Looking For:

We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience.

You Are:

• Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns.
• Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow.
• Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships.

You Will:

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
• Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
• Submit accurate and detailed inspection reports through the designated platform.
• Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
• Maintain strong communication and collaboration with internal teams and dealerships.

Must-Haves:

• Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.
• Valid driver's license and ability to operate a motor vehicle.
• Proficiency in using technology, including electronic submission of inspection reports.
• Strong attention to detail and ability to work in various weather conditions.
• Excellent organizational and communication skills.

Nice-to-Haves:

• Previous customer service experience.

Compensation Range of Hourly: $26.00 - $29.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Company Information

OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

Resident Information

California Residents: Click here to learn more about the personal information we collect in the application process. Also, click here for how we adhere to the California Fair Chance Act.

Canadian Residents: Click here to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation

OPENLANE is an equal opportunity employer and a drug-free workplace.