Field Operations Coordinator - Pasadena/Glendale/Alhambra, CA

AVN AutoVIN Inc; Carmel (IN); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Immediately vested 401K

RRSP with company match

Opportunities for skill development

Job summary

OPENLANE in Carmel, IN is seeking a Field Operations Coordinator with automotive inspection experience to join our dynamic operations team. You will perform detailed vehicle assessments and coordinate with dealerships to ensure inspections meet OPENLANE standards.

The role emphasizes documentation, teamwork, and customer-focused communication as you distribute inspection reports, support marketing efforts, and maintain collaboration with sales and operations.

Qualifications

• Minimum 5 years of automotive experience as a vehicle mechanic or equivalent.
• Valid driver's license and ability to operate a motor vehicle.
• Proficiency in using technology, including electronic submission of inspection reports.
• Strong attention to detail and ability to work in various weather conditions.
• Excellent organizational and communication skills.
• Previous customer service experience.

Responsibilities

• Conduct vehicle inspections documenting engine, transmission, interior, and exterior.
• Coordinate with dealerships and ensure adherence to OPENLANE standards.
• Submit detailed inspection reports through the platform.
• Assist in marketing by distributing flyers to buying dealers.
• Maintain strong communication with internal teams and dealerships.

Skills

Vehicle inspections

Documentation

Dealership coordination

Mobile app usage

Attention to detail

Communication

Driving license

Job description

Who We Are

At OPENLANE we make wholesale easy so our customers can be more successful.

What We Offer

Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

*This role operates Tuesday - Saturday.

We’re Looking For

We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience.

You Are

• Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns.
• Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow.
• Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships.

You Will

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
• Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
• Submit accurate and detailed inspection reports through the designated platform.
• Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
• Maintain strong communication and collaboration with internal teams and dealerships.

Must-Haves

• Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.
• Valid driver's license and ability to operate a motor vehicle.
• Proficiency in using technology, including electronic submission of inspection reports.
• Strong attention to detail and ability to work in various weather conditions.
• Excellent organizational and communication skills.

Nice-to-Haves

• Previous customer service experience.

Compensation

Compensation Range of Hourly: $26.00 - $28.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces.

In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

OPENLANE is an equal opportunity employer and a drug‑free workplace.