Field Operations Coordinator - Fremont, CA

Openlane; Fremont, Northern (CA, KY); Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

HSA contributions

FSA options

Immediately vested 401K

RRSP (Canada)

Job summary

Openlane is seeking a Field Operations Coordinator to lead vehicle assessments and coordinate with dealerships. You will document inspections covering engine, transmission, interior, and exterior, and submit reports through Openlane's mobile app.

The role emphasizes attention to detail, organization, and customer-focused communication as you liaise with the sales, operations teams, and buying dealers. A minimum of 5 years automotive experience is required.

Qualifications

• Minimum of 5 years automotive experience with vehicle inspection background.
• Strong documentation and reporting skills.
• Experience coordinating with dealerships and internal teams.
• Proficient with mobile inspection apps and digital reporting.
• Valid driver's license and ability to operate a vehicle.

Responsibilities

• Conduct vehicle inspections, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
• Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
• Submit accurate and detailed inspection reports through the designated platform.
• Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
• Maintain strong communication and collaboration with internal teams and dealerships.

Skills

Vehicle inspections

Documentation

Dealership coordination

Communication

Attention to detail

Organizational skills

Customer-focused

Weather resilience

Tools

OPENLANE mobile app

Job description

**Who We Are:** At OPENLANE we make wholesale easy so our customers can be more successful. **What We Offer:*** Competitive pay* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)* Immediately vested 401K (US) or RRSP (Canada) with company match* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization* Company culture of internal promotions, diverse career paths, and meaningful advancement### ### **\\*This role operates Tuesday - Saturday.** **We’re Looking For:**We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience. **You Are:*** **Detail-oriented.** You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns.* **Organized**. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow.* **Customer-focused**. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships. **You Will:*** Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.* Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.* Submit accurate and detailed inspection reports through the designated platform.* Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.* Maintain strong communication and collaboration with internal teams and dealerships. **Must-Haves:*** Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.* Valid driver's license and ability to operate a motor vehicle.* Proficiency in using technology, including electronic submission of inspection reports.* Strong attention to detail and ability to work in various weather conditions.* Excellent organizational and communication skills. **Nice-to-Haves:*** Previous customer service experience. **Sound like a match? Apply Now - We can't wait to hear from you!** **Note:** This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.**Compensation Range of**Hourly: $28.00 - $30.00(Depending on experience, skill set, qualifications, and other relevant factors.)