Field Operations Coordinator

Socket.dev; Indianapolis (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Socket.dev is seeking an experienced Administrative Assistant to provide prompt customer service and administrative support to the team leader and program areas in Indianapolis. You will assist with office tasks and special events, and help maintain important databases and reports.

The role requires excellent communication, organizational skills, and proficiency in Microsoft Office. Candidates should have at least two years of administrative experience and the ability to handle confidential

Qualifications

• Requires excellent customer service skills, including written and verbal communication and organization.
• Must possess or quickly become proficient in Microsoft Office programs (Word, Excel, Access, Publisher, PowerPoint, Outlook).
• Experience with database management is a plus.
• Requires the ability to work with confidential information.
• Must maintain a professional image with internal and external stakeholders.
• Minimum of two years' experience as an administrative assistant or related role.

Responsibilities

• Assist members with requests and inquiries.
• Review regional managers' expense reports for processing.
• Maintain County Resource Guide for County Presidents.
• Update IFB database with county committee changes by year start.
• Maintain committee lists and engagement lists in team databases.
• Assist with promotional items for counties and gifts/awards.
• Prepare reports for team, board, and other meetings as requested.
• Coordinate logistics for monthly team meetings.
• Manage county awards and membership awards.
• Prepare packets and materials as instructed.

Skills

Customer Service

Communication

Organization

Office Software

Education

High School Diploma

Postsecondary coursework in business

Tools

Microsoft Word

Microsoft Excel

Access

Publisher

PowerPoint

Outlook

Job description

Position Summary

Provides prompt and courteous service to all customers of team-provided services. Provides administrative support to the team leader for office functions and assigned program areas, including various special events. Reports to the team leader, from which overall work direction and assignments are received.

Job Duties

• Assist members with any requests.
• Review regional managers' expense reports for processing.
• Maintain County Resource Guide for County Presidents.
• Process all county committee updates to IFB database by the first of the year as reported by regional managers.
• Maintain committee lists in database for Field Operations Team.
• Maintain all county engagement lists in the database for your team.
• Assist with promotional items ordered by counties.
• Assist Field Operations Director with selection of promotional items for county gifts and awards.
• Prepare appropriate reports for team, board of directors meetings, and other meetings as requested.
• Manage all logistics for team monthly meetings.
• County awards for members.
• Manage Membership Awards.
• Prepare reports and distribution by district.
• AFBF Exchange Programs.
• Prepare packets and materials as instructed.

Job Requirements

• Requires excellent customer service skills, including written and verbal communication and organization skills.
• Requires excellent computer skills and must possess the capability to operate a variety of office machines. Must possess or quickly become proficient in Microsoft programs, including Word, Access, Excel, Publisher, PowerPoint and Outlook. Experience with database management is a plus.
• Requires the ability to work with confidential information.
• Must acquire an understanding of the organization's general philosophy and goals and consistently project a professional image in dealing with people.
• Must be able to proficiently handle multiple tasks under time sensitive situations. Applicant must be a positive influence in establishing and maintaining a good professional relationship with internal and external customers.
• Requires a high school diploma or equivalent. Post secondary course work in business is preferred. Requires a minimum of two years' experience as an administrative assistant, or related work experience.

Core Competencies

• Customer Service & Communication – delivering prompt, courteous support to members, county leaders, and internal teams through clear written and verbal communication
• Organization & Attention to Detail – managing databases, records, and reports accurately across multiple programs and deadlines
• Administrative & Technical Proficiency – applying strong computer and Microsoft Office skills to support daily office functions and program needs
• Event & Logistics Coordination – planning and executing team meetings, county awards, and special events with consistent follow-through

Physical Requirements

• Ability to sit for extended periods while performing office and computer-based tasks.
• Manual dexterity and visual acuity to operate a computer and standard office equipment.
• Ability to communicate effectively, verbally and in writing.
• Occasional lifting of up to 25 lbs. (e.g., promotional items, event materials).
• Ability to move about the office and travel occasionally for meetings or events as needed.
• Reasonable accommodations available for individuals with disabilities to perform essential job functions.

Company Performance Statement

In the performance of tasks and duties all employees are expected to: perform quality work within deadlines with or without direct supervision; interact professionally with other employees, members, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.