Field Office Assistant

Lancesoft; Seattle (WA); On-site; USD 25,000 - 33,000; Full time

Job summary

Lancesoft seeks a local travel floater to support three managed services accounts in the Seattle, Bellevue and Everett area. The role includes front desk coverage, mail handling, print support, data entry, and other on-site business tasks as assignments vary across sites.

The ideal candidate will have strong customer service and communication skills, be adaptable and organized, and able to resolve day-to-day issues independently while traveling between locations as needed.

Qualifications

• : strong customer service and client-facing experience.
• : excellent communication skills.
• : independently resolve day-to-day administrative and operational issues.
• : adaptable, organized, dependable.
• : experience with mailroom operations, print services, reception or office administration is a plus.
• : may require standing, walking, bending, and light to moderate lifting.

Responsibilities

• Front desk/reception coverage and customer service.
• Mail and package processing.
• Print and copy support.
• Administrative tasks and data entry.
• Document handling.
• Travel between customer locations to provide coverage.
• Maintain service continuity across sites.

Skills

Customer service

Communication

Problem solving

Adaptability

Organization

Job description

Shift Time:

8: 00 AM to 5: 00 PM / Monday to Friday

Duration:

0-12 months (Temp to Hire)

Responsibilities:

There are many worksites and their schedule will differ daily/weekly, Specific addresses will be provided prior to onboarding and first-day reporting instructions.

Dress Code:

Business casual attire is required. Closed-toe shoes must be worn. Jeans are not permitted. Polo shirts or similar professional attire are preferred.

COVID Requirements:

None

Driving:

No driving is required as part of the position. If converted to a permanent role, the associate would need reliable transportation to travel to and from assigned customer locations, as work assignments and coverage needs may change throughout the day.

Interview Type:

A preliminary phone screening will be conducted first, followed by a video interview if needed. The associate will serve as a local travel floater supporting three managed services accounts in the Seattle, Bellevue, and Everett area.

Responsibilities:

Responsibilities will vary based on each customer's contracted services and may include front desk/reception coverage, mail and package processing, print and copy support, administrative tasks, data entry, document handling, customer service, and other on-site business support functions. The associate will travel between customer locations as needed to provide coverage and maintain service continuity.

Candidate Profile:

The ideal candidate will have strong customer service and client-facing experience, excellent communication skills, and the ability to independently resolve day-to-day administrative and operational issues. Candidates who are adaptable, organized, dependable, and comfortable working in different business environments will be most successful. Previous experience with mailroom operations, print services, reception, or office administration is a plus, but not required. The role may require periods of standing, walking, bending, and light to moderate lifting throughout the day depending on the site and assigned tasks. No specialized equipment experience is required.

Parking:

Parking is generally available at no cost via surface lots. If a temporary associate incurs approved parking expenses while performing job duties, those expenses may be submitted for reimbursement.