Field Nurse Case Manager - Des Moines, IA

Gallagher Bassett; Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Gallagher Bassett is seeking a registered nurse professional to provide medical management for workers’ compensation injuries in the Des Moines territory. The role conducts case management through telephonic and in-person contact with injured workers and medical providers, coordinating with employers and claims professionals to restore workers to productive duty.

The ideal candidate has at least 3 years of acute care experience, an active RN license in the applicable states, and a preference for

Qualifications

• Degree from applicable program and a minimum of 3 years clinical experience in an acute care setting.
• Active Registered Nursing license in the state of practice.
• Bachelor's degree preferred.
• Worker's Compensation experience preferred.
• Certification in related field preferred.

Responsibilities

• Coordinating medical evaluation and treatment.
• Meeting with physician and injured worker to discuss treatment plan and return-to-work goals.
• Keeping employer and referral source updated on medical treatment and work status.
• Coordinating ancillary services (home health, DME, PT) and communicating job requirements for modified work.
• Discussing and evaluating treatment plan results with physician and injured worker using Evidence Based Guidelines.
• Documenting case management observations, assessments, and plans.
• Generating reports for referral sources on case status and recommendations.
• Issuing ongoing correspondence to referral sources, employers, medical providers, and workers.
• Participating in telephonic case conferences.

Skills

Clinical experience

Case management

Nursing license

Communication skills

Travel readiness

Education

RN license

Bachelor's degree preferred

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something larger. You’re part of a team that shows up, stands together, and leads with purpose.

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something larger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Provides medical management to workers compensation injured employees, performing case management through telephonic and in-person contact with injured workers and medical providers. Coordinates with employers and claims professionals to manage medical care in order to return injured employee to work. This position will cover the Des Moines territory with a travel radius of up to 2 hours.

How You'll Make An Impact

Key Responsibilities

• Coordinating medical evaluation and treatment
• Meeting with physician and injured worker to collaborate on treatment plan and to discuss goals for return to work
• Keeping employer and referral source updated regarding medical treatment and work status
• Coordinating ancillary services, e.g. home health, durable medical equipment, and physical therapy. Communicates with employers to determine job requirements and to explore modified or alternate employment.
• Discusses and evaluates results of treatment plan with physician and injured worker using Evidence Based Guidelines to ensure effective outcome.
• Documents case management observations, assessment, and plan.
• Generates reports for referral source to communicate case status and recommendations.
• Generates ongoing correspondence to referral source, employer, medical providers, injured worker, and other participants involved in the injured worker's treatment plan.
• May participate in telephonic case conferences.
• Maintains a minimum caseload of 35 files, and 150 monthly billable hours, with minimum 95% quality compliance.

About You

Required

• Degree from applicable program of training and a minimum of 3 years clinical experience in an acute care setting required.
• Active Registered Nursing license or equivalent within the state of practice or states in which CM is performed.

Desired

• Bachelor's degree preferred.
• Worker's Compensation experience is preferred.
• Certification in related field preferred.