Field Network Operations Engineer - Los Angeles

Black Mountain Dynamics; Los Angeles (CA); Hybrid; USD 145,000 - 175,000; Full time

Benefits offered by this job

Hybrid work model

Remote work flexibility

Job summary

Black Mountain Dynamics is seeking a Field Network Operations Engineer who thrives on complex on-site deployments across the United States. Based in Los Angeles with hybrid flexibility, you will lead network buildouts, perform advanced analyses, and guide customers through security-centric infrastructure improvements.

You will travel up to 50% for project work and participate in a rotating program focusing on network operations, project management, and remote support, ensuring secure and

Qualifications

• Minimum 5 years configuring and maintaining network hardware with a focus on Ruckus and major vendors.
• Experience leading LAN/WAN/WLAN deployments in MSSP/MSP environments.
• Strong understanding of wireless design and RF site surveys.
• Ability to implement security measures and incident response leadership.

Responsibilities

• Configure, install, and maintain network hardware and software across US sites.
• Lead on-site infrastructure projects, including LAN/WAN/WLAN and data centers.
• Act as project lead and report status to stakeholders.
• Monitor performance and optimize network efficiency.
• Implement firewall, VPN, IDS/IPS, SIEM, and data loss prevention.
• Lead incident response for critical security events.
• Advise clients on cybersecurity best practices and improvements.
• Mentor Tier 1/2 technicians and drive security process improvements.

Skills

Project leadership

Analytical thinking

Client relations

Troubleshooting

Security awareness

Communication

Education

Bachelor's or Master's in Networking / Cybersecurity

Tools

Ruckus

Palo Alto Networks

Juniper

Cisco

Aruba

Meraki

Ekahau

Homina

Job description

Role Description

We are seeking a Field Network Operations Engineer who is passionate about networking and is eager to tackle challenging technical issues across unique, independent environments. In this senior role, you will lead on-site network buildouts throughout the US, perform advanced network analyses and support challenging customer issues. You will be a key contributor to our mission of providing "Cybersecurity by Design," ensuring our clients' infrastructures are secure, efficient, and tailored to their needs. This full-time hybrid role offers remote work flexibility with Los Angeles as a home base, with routine travel within the Bay Area and throughout the US (estimated up to 50% travel) as required for client projects, along with participation in a rotation focusing on network operations, project management, and remote network support during non-travel periods.

Key Responsibilities

• Configuration and Management: Configure, install, and maintain network hardware and software, including routers, switches, firewalls and wireless access points at unique locations throughout the US.
• Implementation & Design: On-site implementation / rack & stack, connection of network hardware in both indoor and outdoor conditions. Participate in the design, planning, and implementation of network infrastructure projects, including LAN, WAN, WLAN, and data center networks.
• Project Lead: Act as a project lead / key stakeholder for network deployments, while delivering timely and detailed status reports to all project stakeholders.
• Performance Monitoring and Optimization: Monitor network performance, identify bottlenecks, and implement solutions to optimize network efficiency and availability.
• Network Protection: Implement and manage network security solutions such as firewalls, VPNs, intrusion detection and prevention systems, SIEM tools, endpoint protection, vulnerability management, and data loss prevention to safeguard client networks.
• Expert Troubleshooting: Lead the resolution of the most complex technical issues involving hardwired and wireless network problems, ISP & WAN connectivity, and security incidents.
• Incident Leadership: Coordinate and lead incident response efforts for critical security events, working closely with clients and internal teams.
• Client Consultation: Serve as a trusted advisor to clients, providing strategic recommendations on cybersecurity best practices and infrastructure improvements.
• Documentation and Reporting: Produce comprehensive reports on security incidents, threat analyses, and recommendations for clients and internal stakeholders.
• Mentorship: Mentor and guide Tier 1 and Tier 2 technicians, fostering professional growth and knowledge sharing within the team.
• Continuous Improvement: Lead initiatives to enhance our security processes, tools, and methodologies.

Required Qualifications

• Location: Requires residence in the Los Angeles area
• Experience: Minimum of 5 years’ experience configuring and maintaining network hardware with a strong emphasis on Ruckus, alongside Palo Alto Networks, Juniper, Cisco, Aruba, or Meraki. This must include at least 3 years leading LAN, WAN, and WLAN architecture and physical installation, as well as practical experience integrating network security measures, ideally within an MSSP or MSP environment.
• Wireless: Advanced understanding of Wi‑Fi / wireless networking technologies, protocols, and RF design principles, including predictive and physical site survey operations/ processes/tools (Homina, Ekahau), radio optimization, and channel planning.
• Technical Mastery: Deep expertise with various technologies, including networking hardware, tools, and software. Ability to independently investigate, diagnose, and solve novel problems with minimal guidance.
• Problem‑Solving: Strong analytical skills with a track record of efficiently resolving complex, critical infrastructure and routing/switching issues under pressure.
• Client Relations: Exceptional communication skills with experience in client‑facing roles, capable of explaining technical concepts to non‑technical audiences.
• Flexibility: Ability to adapt to rapidly changing environments, travel requirements, and participation in on‑call rotations.
• Physical: Ability to lift and install IT equipment (up to 50 lbs), climb ladders for wireless access point installation, and work in varying indoor/outdoor physical environments.

Desired Qualifications

• Education: Bachelor's or Master's degree in Networking, Cybersecurity, Computer Science or a related field.
• Certifications: Certifications such as the Network+, CCNP, CCIE, CISSP.
• Scripting Skills: Proficiency in scripting languages like Python or PowerShell for automation.

Compensation Range: $145K - $175K