Field Merchandising Manager

132 Cambria FabShop - Minnesota LLC; United States; Hybrid; USD 53,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

7 paid Holidays

401(k) plus matching

Discretionary Profit Sharing

Flexible Spending Account

Life and Disability Insurance

Employee Discount

Tuition Reimbursement

Professional Development Assistance

Job summary

Cambria is seeking a Field Merchandising Manager to deliver premium customer experiences for Cambria Business Partners. You’ll build relationships cross-functionally with Operations, Sales and Samples Fulfillment, and manage merchandising assets and display units to drive sales and brand value.

You will input data in Salesforce, coordinate sample orders, and travel up to 60% locally to partner sites and trade shows. A Bachelor's degree and customer-service or sales experience are preferred.

Qualifications

• Bachelor's degree preferred.
• Experience in customer service, inventory management or sales is required (B2B or A&D preferred).
• Proficient in Microsoft Office and Google Docs/Sheets/Slides; Salesforce and Concur strongly preferred.

Responsibilities

• Build and cultivate professional relationships cross-functionally with Operations, Sales, and partner teams.
• Execute merchandising plans to meet standards and drive end-user engagement.
• Provide product knowledge materials to communicate brand value and history.
• Input and update customer information daily in Salesforce.
• Manage display assets, samples, and merchandising inventory with Marketing.
• Coordinate setup/teardown for local events and trade shows with Distribution.
• Assist with sample fulfillment and project-specific product libraries.

Skills

Customer service mindset

Relationship building

Communication skills

Organizational skills

Self-motivation

Education

Bachelor's degree preferred

Tools

Salesforce

Concur

Google Workspace

Microsoft Office

Job description

Job Description:

The Field Merchandising Manager is responsible for providing a premium customer experience to the assigned Cambria Business Partners by building relationships and driving a field merchandising strategy. This role will require collaboration with several cross-functional departments (Operations, Customer Care, Sales, etc.) and must be able to communicate to all levels of the organization. This is a customer service centric role and will be responsible for fulfillment requests, such as product sample orders or assembling and delivering of product sample towers for an integrated, full circle experience to drive sales.

Essential Duties & Responsibilities:

• Building and cultivating professional relationships: Collaborate and effectively work cross functionally with Operations, Sales, Business Partner Services and Samples Fulfillment teams as well as external customers
• Execute merchandising plans that meet promotional standards and drive engagement with end users
• Provide product knowledge materials that provides product value, quality, and history of the brand
• Interact and build strong relationships with internal and external partners providing updates on the sales strategy and expedite issues when appropriate
• Effectively servicing local business partners: Schedule and deliver display units, samples, and other marketing assets to business partners
• Maintain Business Partners' display units to promotional standards that exemplifies cleanliness with accuracy of merchandise and is aesthetically presentable
• Accurately input and update customer information through Salesforce on a daily basis
• Provide samples for specific projects and update identified product libraries with all Cambria designs, marketing materials, and contact information
• Accurately managing merchandise: Set up and tear down assets at local home and trade shows, in collaboration with the Marketing team
• Perform inventory management in partnership with Distribution Center Manager on a monthly basis
• Complete all data entry and paperwork associated with tracking of samples and merchandising assets
• Complete housekeeping tasks internally and externally to maintain a clean and safe work environment

Qualifications & Skills:

• Strong business knowledge and financial acumen
• Proven track record of being customer-focused with a professional demeanor
• Ability to build strong professional relationships and proven track records of sales
• Excellent communication and presentation skills
• Superior organization and follow-up skills
• Self-motivated with the ability to work independently
• Entrepreneurial mindset
• Demonstrates professionalism, integrity, and fiscal responsibility
• Must be able to work out of their home as needed
• Must have a valid driver's license and a clean driving record

Minimum Requirements:

• Education: Bachelor's degree preferred
• Experience: Previous experience in customer service, inventory management or sales required (prior B2B or A&D experience is preferred)
• Systems: Proficient in Microsoft (Word, Excel, and PowerPoint) and Google (Docs, Sheets, Slides) suites of software, Concur and Salesforce strongly preferred

Additional Requirements:

• Physical Requirements: Must be able to lift up to 50 pounds to deliver samples and trade show materials as well as have the ability to attend in person meetings.
• Travel Requirements: 60% local travel to customer retail locations using a company-supplied van. Some travel to regional trade shows, associations and other Cambria locations as needed. Occasional overnight travel will be required. Ability to obtain documentation needed for travel to Canada. Must hold a valid Driver's License from state of residence. Must be able to successfully pass a Motor Vehicle Record (MVR) check in accordance with Cambria's standards.

Salary:

Cambria's starting salary range for this position is $53,000 - $72,000. Salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.

Benefits:

• Health and Dental Insurance
• Paid Time Off
• 7 paid Holidays
• 401(k) plus matching
• Discretionary Profit Sharing
• Flexible Spending Account
• Life, Supplemental Life, and Disability Insurance
• Referral Program
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount
• Professional Development Assistance

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At Cambria, dedication to philanthropy and our people is at the heart of who we are. We strive to make a meaningful difference in the world every day by prioritizing employee well-being and fostering inclusivity and empowerment. Under the banner of CambriaCares, our philanthropic endeavors show our commitment to our people and our community to uplift kids, support education, and contribute to a sustainable future. For additional company information, please visit www.CambriaUSA.com

An offer of employment is contingent upon the successful completion of a background verification check, subject to applicable laws and regulations. The results will be reviewed based on the individual's record, and the specific duties and requirements of the job.

Cambria is a privately held, family-owned company with an entrepreneurial vision. We bring a new perspective and approach to the countertop industry by providing our customers the highest quality natural quartz surfaces. With state-of-the-art facilities combined with the work ethic of experienced employee teams, Cambria has rapidly become an industry leader and is the place for you if you are looking to advance your career by becoming a member of a growing and dynamic team.

Applicant Rights Right to Work Cambria Participates in E-Verify