Field Merchandiser & Promotions Specialist

Hawaii Coffee Company; Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Job summary

Hawaii Coffee Company is seeking a Sales Service Associate in a full-time Retail Services role. The job focuses on growing volume, handling order taking, and implementing merchandising standards for direct customers.

You will maintain customer rapport, help achieve monthly targets, and manage inventory across brands. The position requires strong English communication, organization, and reliability, with frequent travel from office to retail accounts and occasional weekends.

Qualifications

• Well-developed verbal and written English communication skills.
• High School diploma or equivalent.
• Experience in marketing, merchandising and promotional techniques is a plus.

Responsibilities

• Establish and maintain customer rapport by providing outstanding customer service.
• Attain monthly volume and revenue goals.
• Maintain product inventory to ensure adequate supply during promotional periods.
• Create, process and manage product orders to support customer demand.
• Receive and replenish product, ensuring shelf compliance with schematics.
• Monitor weekly promotions and ensure correct labels and pricing.

Skills

Customer service

Communication

Organized

Responsible

Honesty / Integrity

Accountability

Reliability

Friendly

Customer oriented

Education

High School diploma or equivalent

Tools

Microsoft Office

Integrated Retail Scanner

Bar Code Scanner

Portable electronic devices

Job description

Hawaii Coffee Company is seeking a Sales Service Associate in a full-time Retail Services role. The job focuses on growing volume, handling order taking, and implementing merchandising standards for direct customers.

You will maintain customer rapport, help achieve monthly targets, and manage inventory across brands. The position requires strong English communication, organization, and reliability, with frequent travel from office to retail accounts and occasional weekends.