Field Mechanic

Tennant Company; Wichita (KS); On-site; USD 55,400 - 83,160; Full time

Benefits offered by this job

Competitive Salary

Performance-based incentives

Comprehensive training program

Company service vehicle

Cell phone and tablet

Uniforms

Specialty tools

Job summary

Tennant Company, based in Wichita, KS, is looking for a Field Service Technician to maintain and repair cleaning equipment. In this role, you will be responsible for diagnosing equipment issues and ensuring timely service. The ideal candidate should have at least 3 years of experience in mechanical troubleshooting and a high school diploma.

The position offers a competitive salary and excellent benefits. Enjoy a Monday to Friday schedule that promotes work-life balance.

Qualifications

• Minimum of 3 years of experience in troubleshooting and repairing engines.
• Experience with mechanical and electrical systems.
• Follow safety protocols and use proper PPE.

Responsibilities

• Perform preventative maintenance on customer-owned Tennant products.
• Diagnose equipment issues and communicate effectively with customers.
• Plan daily service activities and maintain records.

Skills

Troubleshooting combustion engines

Repairing mechanical and electrical systems

Using hand and power shop tools

Effective communication with customers

Education

High school diploma or equivalent

Job description

Location: United States - Wichita, KS

Hours: Monday - Friday

Pay: $55,400 - $83,160

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers' facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

• Perform preventative maintenance and resolve complex problemsby troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:
  • Create and maintain records of all service activities and business reporting documentation.
  • Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
  • Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
• Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive!

Required Experience and Education

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements
• Minimum of 3 years of experience:
  • Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
  • Troubleshooting and repairing mechanical and electrical systems
  • Using hand and power shop tools, equipment, and diagnostic devices
  • Using a personal computer, MS Office Suite, and email

Preferred Experience

• Vocational schooling in automotive/diesel/electrical
• Previous experience and knowledge:
  • Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
  • Previous experience working directly with customers

Physical Requirements

• Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 3+ hours daily.

Tennant Company Offers

• Competitive Salary
• Performance-based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride-along, virtual and factory-based training
• Monday-Friday schedule; work-life balance

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.