Field Mechanic

Tennant Company; San Antonio (TX); On-site; USD 55,440 - 83,160; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Company service vehicle

Uniforms

Comprehensive training

Job summary

Tennant Company in San Antonio, TX is seeking a Field Service Technician to diagnose equipment issues, perform maintenance, and get Tennant products running again at customer sites.

You will own your territory, schedule service activities, and communicate timelines to customers, while collaborating with sales, service and support teams. A valid driver''s license and 3+ years'' experience are preferred.

Qualifications

• High school diploma or equivalent required.
• Valid driver''s license required.
• Minimum 3 years of experience in troubleshooting/repair of engines and systems.
• Experience using hand and power shop tools and diagnostic devices.

Responsibilities

• Perform preventative maintenance and diagnose/repair mechanical, electrical, hydraulic systems and engines on Tennant products.
• Own your territory: plan daily schedule, contact customers, communicate service timelines, billing and future needs.
• Collaborate with sales, customer service, technical assistance, field service support, and other technicians to support success.

Skills

Troubleshooting

Engine repair

Electrical systems

Hand tools

MS Office

Customer communication

Education

High school diploma or equivalent

Tools

Diagnostic devices

Shop tools

MS Office Suite

Job description

Location: United States - San Antonio, TX

Hours: Monday - Friday

Pay: $55,440 - $83,160

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers.

At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Apply below if you're ready to contribute to a cleaner, healthier, and safer world!

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers' facilities, our service technicians maintain, troubleshoot, and repair battery, engine‑powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer‑owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:
  • Create and maintain records of all service activities and business reporting documentation.
  • Ensure cleanliness and organization of all Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
  • Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Required Experience and Education

• High school diploma or equivalent
• Valid driver's license and meet Tennant Company driving policy requirements
• Minimum of 3 years of experience:
  • Troubleshooting and repairing combustion engines (LP, Diesel, or Gas)
  • Troubleshooting and repairing mechanical and electrical systems
  • Using hand and power shop tools, equipment, and diagnostic devices
  • Using a personal computer, MS Office Suite, and email

Preferred Experience

• Vocational schooling in automotive/diesel/electrical
• Previous experience and knowledge:
  • Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
  • Previous experience working directly with customers

Physical Requirements

• Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 3+ hours daily.

Benefits

• Competitive Salary
• Performance‑based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride‑along, virtual and factory‑based training

Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. The salary range reflects both entry into the role and future growth. Total Compensation = Base Salary + Benefits

Benefits include a comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, up to 8 paid company holidays and 3 personal holidays per year, dental and vision coverage, wellness rewards, robust family support programs, company‑paid disability and life insurance, and a full Employee Assistance Program.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.