Field Mechanic

Tennant Company; Lenoir City (TN); On-site; USD 59,200 - 88,800; Full time

Benefits offered by this job

Performance-based incentives

Excellent benefits package

Company Service Vehicle

Cell phone and Tablet

Uniforms

Specialty Tools

Comprehensive training program

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their dynamic team. This role involves maintaining, troubleshooting, and repairing innovative cleaning equipment at customer sites. You will utilize your mechanical expertise and problem-solving skills to ensure optimal performance of various machines, including battery and engine-powered models. With a commitment to quality service, you will build strong relationships with clients while enjoying a supportive work environment that values your contributions. If you are ready to make a positive impact in a fast-paced, rewarding atmosphere, this opportunity is for you!

Qualifications

• Minimum 3 years experience in troubleshooting and repairing combustion engines.
• Valid driver's license required plus mechanical and electrical systems knowledge.

Responsibilities

• Perform preventative maintenance and troubleshoot mechanical and electrical systems.
• Plan daily schedule and maintain communication with customers regarding service.

Skills

Troubleshooting combustion engines

Repairing mechanical systems

Repairing electrical systems

Using hand and power tools

Customer service skills

Education

High school diploma or equivalent

Tools

MS Office Suite

Diagnostic devices

Personal computer

Job description

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

*This role is eligible for a $3000 sign-on bonus*

Ready for Something New? If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Apply below if you’re ready to contribute to a cleaner, healthier, and safer world!

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Required Experience and Education

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements.
• Minimum of 3 years of experience:
• Troubleshooting and repairing combustion engines (LP, Diesel, or Gas)
• Troubleshooting and repairing mechanical and electrical systems
• Using hand and power shop tools, equipment, and diagnostic devices.
• Using a personal computer, MS Office Suite, and email.

Preferred Experience

• Previous experience and knowledge:
• Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
• Previous experience working directly with customers

Physical Requirements

• Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

• Performance-based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride-along, virtual and factory-based training

Competitive base salary commensurate with experience: $59,200 - 88,800 Annualized
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.