Field Mechanic

Tennant Company; Saginaw (MI); On-site; USD 67,760 - 101,640; Full time

Benefits offered by this job

Performance-based incentives

Excellent benefits package

Company service vehicle

Cell phone and tablet provided

Comprehensive training program

Job summary

Tennant Company in Saginaw, MI is seeking a skilled Field Service Technician to maintain and repair our cleaning equipment. This position involves troubleshooting mechanical and electrical systems, detailing service activities, and ensuring customer satisfaction. Applicants should have a minimum of three years of relevant experience, a high school diploma, and a valid driver’s license.

Join our dedicated service team providing innovative solutions to create a cleaner and healthier environment.

Qualifications

• Minimum of 3 years of experience in troubleshooting and repairing combustion engines.
• Experience with mechanical and electrical systems required.
• Valid driver's license and adherence to driving policy.

Responsibilities

• Perform preventative maintenance and resolve complex problems.
• Plan daily service schedule and communicate with customers.
• Maintain records of service activities and documentation.
• Ensure cleanliness and organization of company property.

Skills

Troubleshooting mechanical systems

Repairing combustion engines

Customer communication

Using hand and power tools

Education

High school diploma or equivalent

Tools

MS Office Suite

Diagnostic devices

Job description

Location: United States - Saginaw, MI

Hours: Monday – Friday

Pay: $67,760 - $101,640

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. The company has been passionate about developing and manufacturing innovative and sustainable solutions for its customers for over 150 years. At Tennant Company, we are committed to stewardship and creating a cleaner, safer, and healthier world.

If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast‑paced, and rewarding environment, this Service position is a great fit. Apply if you’re ready to contribute to a cleaner, healthier, and safer world.

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine‑powered, and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer‑owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities and ensuring open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Required Experience and Education

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements
• Minimum of 3 years of experience:
  • Troubleshooting and repairing combustion engines (LP, Diesel, or Gas)
  • Troubleshooting and repairing mechanical and electrical systems
  • Using hand and power shop tools, equipment, and diagnostic devices
  • Using a personal computer, MS Office Suite, and email

Preferred Experience

• Previous experience and knowledge:
  • Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
  • Previous experience working directly with customers

Physical Requirements

• Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 3+ hours daily.

Tennant Company Offers

• Performance-based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride‑along, virtual and factory-based training

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.