Field Mechanic

Tennant; Covington (KY); On-site; USD 60,000 - 91,000; Full time

Job summary

Tennant Company seeks a Field Service Technician to join our service team, where you will maintain, troubleshoot, and repair our cleaning equipment. You'll enjoy an exciting, fast-paced environment with a strong focus on customer service. This role requires a high school diploma, technical expertise, and a valid driver's license along with a commitment to safety. We provide excellent benefits from day one and support your career growth.

Benefits

Competitive salary

Performance-based incentives

Comprehensive benefits package

Company service vehicle

Cell phone and tablet

Uniforms

Specialty tools

Comprehensive training program

Work-life balance

Qualifications

• 3 years of experience in troubleshooting and repairing combustion engines.
• Experience using hand and power tools, and diagnostic devices.
• Valid driver's license and compliance with driving policy.

Responsibilities

• Perform preventative maintenance and resolve complex mechanical problems.
• Own the service territory, schedule customer activities, and maintain communication.
• Collaborate with sales and technical teams to support customer service.

Skills

Troubleshooting

Mechanical Problem Solving

Electrical Systems Knowledge

Customer Interaction

Education

High school diploma or equivalent

Vocational schooling in automotive/diesel/electrical

Tools

Hand and power shop tools

Diagnostic devices

MS Office Suite

Job description

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

Ready for Something {New? If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Apply below if you’re ready to contribute to a cleaner, healthier, and safer world!

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

• Perform preventative maintenance and resolve complex problemsby troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
• Own your territoryand plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
  • Create and maintain records of all service activities and business reporting documentation.
  • Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
  • Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
• Experiencea Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive!CLICK HERE to watch the video

Required Experience and Education

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements.
• Minimum of 3 years of experience:
  • Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
  • Troubleshooting and repairing mechanical and electrical systems
  • Using hand and power shop tools, equipment, and diagnostic devices.
  • Using a personal computer, MS Office Suite, and email.

Preferred Experience

• Vocational schooling in automotive/diesel/electrical
• Previous experience and knowledge:
  • Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
  • Previous experience working directly with customers

Physical Requirements

• Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

• Competitive Salary
• Performance-based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride-along, virtual and factory-based training
• Monday-Friday schedule; work-life balance

Competitive base salary commensurate with experience: $60,400 - 90,600 Annualized
Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.