Field Mechanic

Tennant; Baltimore (MD); On-site; USD 66,000 - 100,000; Full time

Job summary

Tennant Company is seeking a Field Service Technician to maintain and repair cleaning equipment at customer sites across the US. Candidates should have extensive experience in mechanical and electrical systems repair, with excellent customer communication skills. The role offers a competitive salary, benefits, and a work-life balance schedule. Join us to make a cleaner, safer world!

Benefits

Competitive Salary

Performance-based incentives

Excellent benefits package

Company Service Vehicle

Comprehensive training program

Monday-Friday schedule

Qualifications

• At least 3 years experience in troubleshooting and repairing combustion engines.
• Experience using hand and power shop tools.
• Proficient with diagnostic devices and MS Office.

Responsibilities

• Perform preventative maintenance and repair mechanical, electrical, hydraulic systems.
• Plan and schedule service activities, ensuring communication with customers.
• Maintain records and ensure cleanliness of equipment and vehicle.

Skills

Troubleshooting

Mechanical systems repair

Electrical systems repair

Customer communication

Education

High school diploma or equivalent

Vocational schooling in automotive/diesel/electrical

Job description

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

Ready for Something {New? If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Apply below if you’re ready to contribute to a cleaner, healthier, and safer world!

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will quickly and accurately diagnose equipment issues and determine what is needed to get the equipment running again to minimize downtime and to ensure customer satisfaction. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

• Perform preventative maintenance and resolve complexproblemsby troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.

• Own your territoryand plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.

• • Create and maintain records of all service activities and business reporting documentation.
  • Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
  • Follow all safety protocols and utilize proper PPE.
• Collaboratewith internal partners such as sales, customer service, technical assistance, field service support, and other technicians to create the ultimate customer experience

Required Experience and Education

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements.
• Minimum of 3 years of experience:
  • Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
  • Troubleshooting and repairing mechanical and electrical systems
  • Using hand and power shop tools, equipment, and diagnostic devices.
  • Using a personal computer, MS Office Suite, and email.

Preferred Experience

• Vocational schooling in automotive/diesel/electrical
• Previous experience and knowledge:
  • Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
  • Previous experience working directly with customers

Physical Requirements

• Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

• Competitive Salary
• Performance-based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride-along, virtual and factory-based training
• Monday-Friday schedule; work-life balance
• Competitive base salary commensurate with experience: $66,400 - 99,700 Annualized
  Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
  Total Compensation = Base Salary + Benefits
  Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.