Field Marketer

G. Fedale Roofing and Siding; Wilmington (DE); On-site; USD 39,600 - 48,400; Full time

Job summary

A regional construction company seeks a Field Marketer to generate leads and develop relationships in Wilmington. Responsibilities include meeting homeowners to explain services, documenting project progress, and managing trade shows. Candidates should have sales experience, excellent customer service skills, and a valid driver's license. Full-time position with base salary of $44k plus commission.

Qualifications

• 1-2 years of experience working in sales.
• Ability to keep calm with challenging customers.
• Valid driver's license with no restrictions for company use.

Responsibilities

• Generate leads by meeting with homeowners.
• Document progress and take necessary pictures.
• Provide feedback on lead generation results.

Skills

Customer service skills

Strong communication skills

Basic math skills

Ability to multi-task

Education

High school diploma or equivalent

College degree

Tools

CRM software

Multi-station phone systems

Job description

Overview

G. Fedale Roofing and Siding, a member of the Infinity Home Services family of brands, seeks Field Marketers to join their team in the North Wales, Chadds Ford/Wilmington, Sussex and Berlin areas. Field Marketers generate leads and develop/maintain relationships to drive new business opportunities.

Job Responsibilities

• Generate leads where projects are active by identifying homes with potential needs and meeting with homeowners one-on-one to explain the value of the Company's products and services
• Identify neighborhoods where storm damage may have occurred and meet with potentially effected homeowners
• Put tarps on roofs of homes in need of protection from against storm damage
• Pull shingles and siding samples and provide them to Insurance Coordinator for processing
• Take pictures and complete necessary scope sheets and upload to CRM
• Meet insurance adjusters on site when needed to review damage and update information from meeting in CRM
• Perform repair attempts and document with pictures and videos
• Document progress being made on homes before, during, and after project
• Visit neighborhood homes and leave promotional material when a homeowner is not available
• Manage and participate in trade/home shows and events that showcase the Company's products and services
• Provide feedback to management on the results of lead generation
• Seek to improve productivity and results on a daily basis
• Follow all Company safety rules and operating procedures, practices, and guidelines
• Complete other tasks as assigned by management

Requirements

• A high school diploma or equivalent. A college degree is a plus.
• 1-2 years of experience working in sales. Retail experience is a plus.
• Familiarity with multi-station phone systems, voicemail, and transferring calls
• Basic 4-function math skills: addition, subtraction, multiplication, and division
• Familiarity with computers and a service-oriented CRM software
• Excellent customer service skills, including the ability to keep calm and be clear with challenging customers, staff, and vendors
• Perseverance to keep pursuing solutions even when customer, staff, or vendors are not cooperative
• Strong oral and written communication skills
• Strong abilities to multi-task, prioritize activities, and react quickly to changing information
• A valid driver's license with no DUIs and no restrictions on driving for company-related business
• A clean, reliable, and insured personal vehicle to ensure a prompt start to working day
• Desirable personal traits including honesty, integrity, accuracy, high standards, fairness, and good listening and time management skills
• No restrictions or requirements preventing the ability to work in the US for any US company

Physical Demands

• The ability to walk around an office, warehouse, or neighborhood, climb and descend stairs, work in a seated position at a desk for hours at a time, stand at a trade/home show for hours at a time, drive to and from offsite meetings, operate computers and phones, open file cabinets, bend/stand as necessary, transport, place and use extension ladders, safely climb on, repair, navigate around, and descend from residential roofs, and to lift and carry up to 50 pounds.

Compensation

• Base salary for this position is $44k. In addition, you will have the opportunity to earn commission and bonuses.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing
• Industries
• Construction

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