Field Maintenance Officer

Greater Western Water Limited; New York (NY); On-site; AUD 66,000 - 80,000; Full time

Benefits offered by this job

Gender neutral, 16-week parental leave

Free onsite parking

Free income protection and salary cont

Access to corporate health insurance

Employee Assistance Program (EAP)

Safe, inclusive and respectful work</

Work Life Balance Days for eligible NT

Job summary

Greater Western Water is recruiting a Field Maintenance Officer, Sewer to join our team across multiple sites. You will perform planned and reactive maintenance on the sewer network, inspect assets, respond to incidents and support reliable wastewater services for our growing communities.

This hands-on role requires practical experience in utilities or similar industries, a strong safety mindset, and the ability to work with field crews and external service providers.

Qualifications

• Proven hands-on experience in operational environments within utilities.
• Strong customer focus and clear communication.
• Ability to build relationships with stakeholders and teams.
• Commitment to safety and a positive work culture.
• Hold or be eligible for Australian Driver's Licence.

Responsibilities

• Perform planned and reactive maintenance on sewer network assets.
• Provide field-based customer care during service disruptions.
• Respond to sewer blockages, spills and incidents.
• Log and report service updates using our in-house system.
• Ensure work adheres to safety standards and policies.
• Contribute ideas to improve operations.
• Build relationships with internal teams and external providers.

Skills

Customer focus

Hands-on experience

Stakeholder relationships

Safety mindset

Communication skills

Education

Cert III in Network Operations

Tools

First Aid certification

Confined Space

Forklift certification

Australian Driving Licence

Job description

Perm. full-time opportunity | Work on critical sewer infrastructure | Join our team across varies sites | Base location Brooklyn depot | Salary from $72,793 + 12% super + on-call allowance & mobile phone provided.

About Greater Western Water We’re water... and more. GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more.

Benefits

• Gender neutral, 16-week parental leave
• Free onsite parking
• Free income protection and salary continuance insurance
• Access to corporate health insurance deals with major providers
• Access to Employee Assistance Program (EAP)
• Work for an organisation that focuses on creating a safe, inclusive and respectful workplace.
• Eligible full-time employees may access additional Work Life Balance Days, subject to eligibility criteria, helping you prioritise wellbeing and flexibility.

The opportunity

Join our Sewer Network Operations team and help maintain the essential infrastructure that protects public health and the environment.

As a Field Maintenance Officer, Sewer, you'll perform planned and reactive maintenance activities across the sewer network. You'll work with operational crews to inspect, maintain and repair sewer assets, respond to incidents and support the reliable operation of wastewater services across GWW's service region. This is a hands-on position that combines field work, problem-solving and teamwork in a role that directly contributes to the delivery of critical community services.

Remuneration

***Remuneration will be commensurate with the skills, experience, qualifications, and licences demonstrated throughout the assessment process.

Responsibilities

• Perform planned and reactive maintenance on sewer network assets
• Provide excellent field-based experience and customers care during service disruptions.
• Respond to sewer blockages, spills and operational incidents.
• Logging and reporting service updates and maintenance actions using our in-house reporting system
• Ensuring all work adheres to safety standards and organisational policies.
• Continuously improving processes and contributing ideas to improve operations.
• Building strong relationships with internal teams and external service providers.

Skills & Experience

• Strong customer focus and communication skills to resolve inquiries effectively, ensuring deadlines are met.
• Experience in practical, hands‑on work in operational environments within utilities or similar industries.
• Proven ability to build and maintain relationships with stakeholders.
• A strong commitment to safety and a positive work culture.
• Any Relevant qualifications i.e. Cert III in Network Operations (desirable but not essential)
• Licenses, such as First Aid, Confined Space, or Forklift certification etc (preferred but not essential).
• Manual driver’s licence desirable (HR licence highly regarded)
• Hold a valid Australian Drivers Licence (required)

Our vision for GWW

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring. We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

The successful candidate will be required to undergo pre-employment checks which will include but not limited to reference checks, medical checks, national police checks, and working rights in Australia. Please note: this role has been classified as a Critical Worker under the Security of Critical Infrastructure (SOCI) Act and GWW’s Critical Infrastructure Risk Management Program. As such, the successful candidate will also be required to undergo additional security clearance checks in line with legislative obligations.

Applications close: Thursday, 5 November 2026 or earlier as shortlisting will commence as applications are received.