Field Liaison

Prime Healthcare; Rosemont (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Prime Healthcare's Holy Family Medical Center in Chicago, IL seeks a Field Liaison to coordinate post-hospitalization services, identify eligible patients, and assist with referrals and prior authorization. You will build relationships with providers, patients, and families, guiding care pathways and advocating for timely, efficient care.

Travel within Des Plaines, IL area as needed. Strong communication, clinical background (LVN/PT/OT/RRT/RN) and at least five years in healthcare preferred;

Qualifications

• Current and valid state LVN, PT, OT, RRT or RN license.
• Current BLS certificate.
• Minimum of five (5) years of healthcare experience preferred.
• Bachelor’s degree in healthcare or closely related field preferred.

Responsibilities

• Coordinate services and identify patients for post hospitalization services.
• Assist with referrals and prior authorization for services aligned with facility standards.
• Develop relationships and serve as an educational resource for referring providers, patients and families.
• Coordinate care in a timely, efficient manner, identifying and eliminating barriers to care.
• Conduct community education and screening and monitor outreach and survivorship promotion.

Skills

State license (LVN/PT/OT/RRT/RN)

BLS Certification

5+ years healthcare experience

Education

Bachelor’s degree in healthcare or related field

Job description

Department: Social Work Services

Schedule: Full-time - Days, 8am-4:30pm

Facility: Holy Family Medical Center

Location: Chicago, IL

**Preferred- Respiratory Therapist, Physical Therapist, or RN

The ideal Candidate:

Must be comfortable working out in the market/community, building relationships and helping foster patient care toward Holy Family.

Travel area to be determined but will be within/near Des Plaines, IL area

Able to read, understand, and interpret patient charts to identify patient needs and support appropriate care planning.

Comfortable discussing potential treatment options and care pathways with patients, families, and healthcare providers.

Communicates clearly, confidently, and effectively with patients, family members, providers, and other stakeholders.

Presents as knowledgeable, polished, and credible when interacting with healthcare professionals and community partners.

Demonstrates an assertive and direct communication style while maintaining professionalism, empathy, and respect.

Highly motivated and results-oriented, with the drive to build relationships, generate activity, and achieve established goals.

Serves as a strong advocate for patients and their families, helping ensure their needs and concerns are effectively communicated throughout the care process.

Responsibilities

The Field Liaison will be responsible for coordinating services and identifying patients through the health system that may qualify for post hospitalization services. The Field Liaison will assist with identifying patients and assist the hospital with referrals and prior authorization for services aligned with facility standards. The Field Liaison develops relationships and serves as an educational resource for referring providers, patients and family members.The Field Liaison coordinates the care in a timely and efficient manner, identifying and eliminating barriers to care. The Field Liaison is consistent with coordination and assesses the physical, psychological, and social needs of the patient enhancing patient outcomes, increasing satisfaction, and reducing cost of care. The Field Liaison is Responsible for community education and screening as well as monitoring community outreach and promoting survivorship.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Current and valid state LVN, PT, OT, RRT or RN License preferred

2. Current BLS certificate upon hire and maintain current.

3. Minimum of five (5) years of healthcare experience preferred.

4. Bachelor’s degree in healthcare or closely related field preferred.

Pay Transparency

Holy Family Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $35.50 to $51.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf