Field LH Support Rep-1

Federal Express Corporation; Ontario (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Federal Express Corporation seeks a dispatch specialist to manage Linehaul equipment and support on-time delivery targets. You will execute dispatches, monitor routes, and maintain accurate records to support efficient operations.

Responsibilities include data entry in the TMS, equipment verification, safety communication, and reporting incidents or delays to management. A HS diploma or GED is required, with dispatch experience preferred.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• Dispatch experience preferred.

Responsibilities

• Dispatches transportation equipment per the Linehaul plan.
• Ensures dispatch and arrival rules follow company procedures.
• Dispatches cargo to maximize trailer volume while meeting delivery obligations.
• Enters dispatch events into the TMS to ensure on-time delivery and pickup.
• Verifies equipment locations via yard inventories and checks load/unload status.
• Reports schedule delays, accidents, and equipment failures; implements contingencies.
• Reviews DOT roadside violations and communicates with management.
• Compiles data and generates regular and ad hoc reports for management.

Skills

Attention to detail

Communication

Dispatch coordination

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

TMS system

Job description

Responsible for the dispatch of transportation equipment in accordance with the Linehaul plan. Adheres to Linehaul schedules and supports efforts to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas.

• In accordance with the Linehaul plan, executes the dispatch of transportation equipment.
• Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures.
• Dispatches cargo shipments to maximize the trailer volume while meeting package delivery obligations.
• Enters dispatch events into an online system (TMS) to ensure on time delivery and pick up of trailers.
• Verifies the location of equipment in the dispatch system by completing yard inventories.
• Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment.
• Follows and communicates safety initiatives to ensure a safety-conscious culture.
• Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident.
• Reviews and communicates Department of Transportation (DOT) roadside violations to management.
• Compiles data and provides various regular and adhoc reports to management for review and determination.
• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.
• Reviews trailer load condition reports (TLCR's) to ensure proper completion.
• Performs other duties as assigned.

Knowledge, Skills & Abilities Required:

Minimum Education

• High School Diploma or GED required. Bachelor's degree preferred.

Minimum Experience

• Dispatch experience preferred.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Shift Schedule Monday to Friday 19:00-01:00 Job Posting End Date:10 /01/2026 by 3:00 PM Local Time

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.