Field Learning Ops Specialist

Factor_; Aurora (IL); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

401K company match

Generous PTO

Health and wellness benefits

Employee discounts (HelloFresh/Factor_

HelloFresh subscription discounts

Job summary

Factor_ is seeking a Field Learning Specialist to design and deliver onboarding and ongoing training for kitchen and fulfillment staff across our three operations facilities in Illinois. You will identify gaps and build execution plans to elevate team performance.

You will facilitate hands-on instruction, partner with leaders to align curricula, and manage training events from planning to evaluation, ensuring employees master standard processes.

Qualifications

• Bachelor’s degree and 2+ years of professional experience in technical training.
• Proficiency with computer hardware and software.
• Advanced skills in Microsoft Suite and Google Suite.
• Experience in the Food & Beverage industry preferred.
• Bilingual in Spanish.

Responsibilities

• Develop onboarding and recurring training programs across facilities.
• Facilitate group and individual instruction on technical, operational, and management topics.
• Collaborate with department leaders to identify gaps and set training goals.
• Document training progress and track employee development.
• Coordinate training events including equipment, rooms, and vendor resources.

Skills

Bilingual in Spanish

Computer hardware proficiency

Strong communication skills

Education

Bachelor's degree

Tools

Microsoft Suite

Google Suite

Job description

Field Learning Specialist

As the Field Learning Specialist for Factor_, you will be responsible for developing and executing onboarding and recurring training programs for all new and existing kitchen and fulfillment staff across our three operations facilities. You have the autonomy to identify training gaps and develop a plan of execution to ensure all employees are operating at their full potential.

You will…

• Facilitate group and individual instruction and training covering a range of technical, operational, and/or management areas
• Partner with department leaders to identify and prioritize technical and skills gaps, work with subject matter expert to learn the gold standard process/behavior
• Develop training curricula and/or recommend or utilize vendor programs that meet instructional goals and objectives
• Formulate training outlines and determine instructional methods that fit specified training needs and effective delivery such as individualized training, group instruction, lectures, demonstrations, meetings, and workshops
• Select or develop training aids including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
• Perform administrative functions necessary to document training programs and track employee training and progress
• Manage technical training events including arrangement of equipment procurement, room reservation, and facilities requests.
• Evaluate effectiveness of training programs for incorporation of taught skills and techniques into employee work behavior and revise accordingly
• Communicate and work with managers and supervisors to coordinate and schedule training
• Stay abreast of the new trends and tools in employee development

You are able to...

• Design, develop, implement, and evaluate training plans, curricula, and methodology
• Communicate effectively both written and verbal, and to listen, question, interpret, and clarify
• Present complex information and respond to questions from a variety of audiences
• Solve practical problems and detect or identify training problems
• Remain organized and produce accurate, detailed, and high-quality work in a fast-paced environment
• Manage time efficiently and perform crucial tasks in a timely fashion
• Work flexible schedule including nights and weekends

At a minimum, you have...

• Bachelor’s degree and 2+ years of professional experience, preferably in technical training in a regulated environment
• Proficiency with computer hardware and software
• Advanced skills in Microsoft Suite and Google Suite
• Experience in the Food & Beverage industry preferred
• Bilingual in Spanish

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

Illinois Pay Range

$63,000—$67,500 USD