Field Learning Consultant - Remote

McDonald's; United States; Remote; USD 75,000 - 95,000; Full time

Job summary

McDonald's is seeking a Field Learning Consultant to enhance training and development across its Denver Field Office. This strategic role requires expertise in adult education and a commitment to behavioral change, aiming to improve operational performance within restaurants.

Qualifications

• 2-4+ years of experience in adult education or facilitation.
• 2+ years of experience in customer service or hospitality.

Responsibilities

• Conducts training that motivates and improves individual's performance.
• Facilitates best-in-class learning and development programs.
• Coaches individuals on measuring and improving training results.

Skills

Bilingual proficiency in Spanish and English

Excellent interpersonal skills

Strong work ethic

Education

High School Diploma or equivalent

Job description

Join to apply for the Field Learning Consultant - Remote role at McDonald's

Join to apply for the Field Learning Consultant - Remote role at McDonald's

This range is provided by McDonald's. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,700.00/yr - $94,620.00/yr

Direct message the job poster from McDonald's

Project Management | Talent Acquisition Strategy | Cross-functional Team Leadership | Stakeholder Engagement | Operational Excellence

Job Description

Overview:

We are seeking a dynamic and strategic Field Learning Consultant to join our Denver Field Office. This role serves as a trusted advisor and partner to leadership, business partners, Owner/Operators, and key stakeholders. The consultant will facilitate best-in-class learning and development programs for diverse learners, including staff, Owner/Operators, restaurant management, and other key roles. As the subject matter expert (SME) in training, learning, and development, you will drive behavioral change that improves business results.

Purpose

• Change individuals' behavior that improves business results by consulting in training, operational standards and facilitating field training classes.

Duties

Key Responsibilities:

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

• Conducts training that motivates, builds proficiencies, and improves individual's performance and contribution to restaurant results.

Consulting

• Demonstrates and reinforces the leadership behaviors that support the McDonald’s vision.
• Serves each customer's requests by helping identify the appropriate resources and interventions to accomplish their objectives most effectively.
• Provides strategic interventions that helps their market accomplish its objectives.
• Coaches people on how to measure and improve training results, and how to appropriately diagnose problems and create actions that solve them.
• Frequently communicates and provides feedback to Field Staff and Owner/Operators regarding the success and opportunities for people development within an organization.
• Creates a partnership between Owner/Operators, Operations Manager, Consultants, Restaurant Managers, and learners that stimulates transfer of training, return on training investment (ROI), and improves restaurant results.
• Serves as an operations specialist and consultant on McDonald’s operating standards, management tools, and training systems to maximize restaurant QSC&V.

Qualifications

Qualifications

Basic Qualifications:

• Reside in the Bethesda, DC, Baltimore, or Philadelphia area.
• Willingness to travel 75-100%.
• High School Diploma or equivalent.
• 2-4+ years of experience in adult education or facilitation.
• 2+ years of experience in customer service and/or the hospitality industry.
• Bilingual proficiency in Spanish and English.

Preferred Qualifications:

• Operational expertise in the quick-service restaurant (QSR) industry, restaurant operations, or hospitality is a plus.
• Consulting experience is advantageous.
• Ability to thrive in an ambiguous and fast-changing environment.
• Strong work ethic, business acumen, and self-starter mindset.
• Excellent interpersonal, written, and verbal communication skills.
• Positive attitude and eagerness to learn.

Compensation

Compensation

Bonus Eligible: Yes

Long - Term Incentive: No

Benefits Eligible: Yes

Salary Range

Salary Range

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Legal, and Writing/Editing

• Industries

  Restaurants

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