Field IT Intern – Maritime Vessel Tech (Paid Summer)

Marquette Transportation Company; Paducah (KY); Hybrid; USD 21,000 - 34,000; Full time

Job summary

Marquette offers a paid IT internship in Paducah, KY, delivering hands-on support, implementation, and service delivery experience across office and field environments aboard river towboats.

You will diagnose and resolve hardware, software, and network issues, install IT equipment, and travel aboard vessels while collaborating with the IT team on projects spanning infrastructure, cybersecurity, and operations.

Qualifications

• Currently seeking an Associate’s or Bachelor’s degree in IT or a related field.
• Interest in field IT work and ability to adapt to non‑traditional work settings such as towboats and dockside facilities.
• A positive, customer‑focused mindset and a passion for hands‑on learning.
• Must have a valid Driver’s license and excellent driving record.
• Previous experience in hands‑on or physical work environments.
• Strong communication skills (written and verbal) and ability to collaborate in a team environment.
• Competency with computers, operating systems, and common software.
• Willingness and ability to travel to and board vessels.

Responsibilities

• Provide hands‑on technical support to office and vessel‑based employees by diagnosing and resolving hardware, software, network, and connectivity issues using a ticketing system and remote monitoring and management (RMM) tools.
• Install, configure, and maintain IT equipment including computers, monitors, printers, networking equipment, communication devices, and other technology used throughout the company.
• Travel to and work aboard river towboats to assist with the installation, configuration, troubleshooting, and maintenance of onboard IT, networking, and communications equipment.
• Configure and support next‑generation networking and communications devices onboard vessels.
• Work alongside IT team members on active projects and initiatives, gaining exposure to infrastructure, networking, cybersecurity, end‑user support, and technology operations within a large, enterprise environment.
• Other duties as assigned.

Education

Associate’s or Bachelor’s degree in IT

Job description

Marquette’s 2027 IT internship is a hands-on, cross-functional opportunity to gain insightand experience in every level of support, implementation, and service delivery provided by the IT department in both a traditional office environment and out in the field on-board working river towboats.

Principal Responsibilities:

• Provide hands-on technical support to office and vessel-based employees by diagnosing and resolving hardware, software, network, and connectivity issues using a ticketing system and remote monitoring and management (RMM) tools.
• Install, configure, and maintain IT equipment including computers, monitors, printers, networking equipment, communication devices, and other technology used throughout the company.
• Travel to and work aboard river towboats to assist with the installation, configuration, troubleshooting, and maintenance of onboard IT, networking, and communications equipment.
• Configure and support next-generation networking and communications devices onboard vessels.
• Work alongside IT team members on active projects and initiatives, gaining exposure to infrastructure, networking, cybersecurity, end-user support, and technology operations within a large, enterprise environment.
• Other duties as assigned.

Qualifications:

• Currently seeking an Associate’s or Bachelor’s degree in IT or a related field.
• Interest in field IT work and ability to adapt to non-traditional work settings such as towboats and dockside facilities.
• A positive, customer-focused mindset and a passion for hands-on learning.
• Must have a valid Driver’s license and excellent driving record.
• Previous experience in hands-on or physical work environments.
• Strong communication skills (written and verbal) and ability to collaborate in a team environment.
• Competency with computers, operating systems, and common software.
• Willingness and ability to travel to and board vessels.

Why Join Us?

• Become part of a cornerstone industry in our region and learn about what makes the maritime industry unique.
• Get one-of-a-kind exposure to field IT work in the inland marine industry.
• Networking opportunities throughout the Company and with other summer interns.
• Inclusive and diverse culture.

This is a paid summer internship opportunity located onsite in Paducah, KY with internship dates ranging from mid-May 2027 to early August 2027 (can be flexible on dates).