Field Inventory & Sales Support Technician

WESCO; Stafford (VA); On-site; USD 25,000 - 36,000; Full time

Job summary

WESCO is seeking a Technician - Field Inventory to travel to accounts, check stock, and place new product orders, ensuring inventory accuracy and proper shelf presentation.

The role interfaces with store management and supports Outside Sales Representatives while maintaining daily inventory data, eStock/VMI processes, and strong customer service. The position requires lifting up to 50 pounds and travel 75–100%.

Qualifications

• Valid Driver's License with satisfactory driving record.
• High School Degree or Equivalent.
• 1 year of electrical, construction, or mechanical products experience (2 years preferred).
• 1 year of resolving technical, equipment, and service-related issues (2 years preferred).
• Able to multi-task with strong communication and problem-solving skills.
• Ability to lift up to 50 pounds and travel 75%–100%.

Responsibilities

• Interface with customers to evaluate needs or concerns and communicates to Outside Sales Representatives (OSR).
• Maintain on-site daily product reporting and analysis to ensure supply chain controls.
• Source, upsell, and build relationships with existing and potential customers.
• Provide daily support of OSR's sales efforts and account maintenance functions.
• Ensure actual inventory count and communicate with warehouse personnel.
• Assist with on-site product location and identification.
• Enter, review, and release orders to support e-commerce solutions.
• Communicate changes, shortages, and concerns directly to customers and branch management.
• Ensure data in eStock is accurate and up to date.
• Answer questions from current and potential customers on Vendor-Managed Inventory (VMI) utilization.
• Perform daily scanning and sync tasks.
• Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
• Deliver custom presentations on WESCO LEAN customer value, including Point of Use (vending applications), job trailers and WESCO/EESCODIRECT, ESTOCK.
• Review, control, and release customer orders, report daily customer status, and maintain barcoding and scanning practices for proper product identification and alignment with WESNET

Skills

Communication skills

Multi-tasking

Attention to detail

Presentation skills

Persuasion skills

Teamwork

Customer service

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

WESCO is seeking a Technician - Field Inventory to travel to accounts, check stock, and place new product orders, ensuring inventory accuracy and proper shelf presentation.

The role interfaces with store management and supports Outside Sales Representatives while maintaining daily inventory data, eStock/VMI processes, and strong customer service. The position requires lifting up to 50 pounds and travel 75–100%.