Field Inventory Optimization Specialist

OrthAlign, Inc.; Irvine (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Irvine, CA is seeking a Field Inventory Coordinator to manage and optimize field inventory, including consigned instrument sets, units, and RMA returns. You will develop processes, conduct annual audits, and provide dashboards to drive accuracy and efficiency.

Responsibilities include regular reporting on inventory utilization, evaluating levels, resolving discrepancies, and coordinating with AP, Sales Operations, and Customer Service to reconcile inventory and improve workflows.

Qualifications

• MS Office proficiency (Word, Excel, PowerPoint) and ERP systems experience.
• Excellent written and verbal communication skills.
• Results-oriented with urgency and tenacious follow-up.
• Ability to work independently or in a team.
• Attention to detail and high-quality output.
• ERP experience, preferably Expandable.
• Experience with customer contact and resolving issues is essential.

Responsibilities

• Manage and optimize field inventory, including consigned instrument sets.
• Develop and communicate processes to ensure efficient utilization of field inventory.
• Perform annual audits and reconciliation of inventory held at customers and distributors.
• Develop and provide regular reporting and metrics of field inventory utilization.
• Evaluate field inventory levels and utilization and recommend optimal levels.
• Review, research, investigate, and resolve discrepancies and disputes related to transferred, returned, lost, or damaged inventory.
• Facilitate all RMA inventory returns and follow up on missing sets.
• Manage expired units in the field, facilitate returns, and provide monthly metric reports.
• Assist Customer Service with correct lot number tracking to expedite processing.
• Produce and distribute regular department reports to internal and external groups.
• Coordinate the decommissioning process with AP, Sales Operations, Customer Service, and Sales to ensure reconciliation.
• Perform stores code transfers to update and manage inventory accurately.
• Publish department key metrics dashboard.

Skills

MS Office Suite Proficiency

ERP Systems Experience

Inventory Management

Process Development

Customer Resolution Experience

Tools

MS Office Suite

ERP Systems

Job description

Jobtailor in Irvine, CA is seeking a Field Inventory Coordinator to manage and optimize field inventory, including consigned instrument sets, units, and RMA returns. You will develop processes, conduct annual audits, and provide dashboards to drive accuracy and efficiency.

Responsibilities include regular reporting on inventory utilization, evaluating levels, resolving discrepancies, and coordinating with AP, Sales Operations, and Customer Service to reconcile inventory and improve workflows.