Field Insurance Inspector

EXL; Massachusetts; Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Training program

Remote work

Tuition reimbursement

Culture and team

Job summary

EXL is seeking a Field Insurance Inspector, based at your home office with daily travel to client sites in Norfolk County, MA, to survey high-value homes and small businesses for risk and replacement cost assessment. You will conduct virtual and onsite inspections, visit upscale properties, and demonstrate professionalism with agents, policyholders and teams while meeting monthly survey and revenue goals.

Competitive pay and benefits, including paid sick leave and a tuition reimbursement

Qualifications

• High-degree of professionalism and emotional intelligence.
• Strong analytical skills and resourcefulness.
• Aptitude for risk assessment and replacement cost.
• Excellent written and oral communications.
• Proficiency with computer equipment and software.
• Willingness to travel and manage multiple projects

Responsibilities

• The Field Insurance Inspector conducts virtual and onsite inspections of high value homes and small businesses for personal and commercial lines insurance companies to analyze replacement cost value and to assess risk.
• An added perk is the opportunity to regularly visit beautiful high-end custom homes in the most affluent locations in the service area.
• The candidate should be capable of demonstrating a high degree of professionalism and expertise to all stakeholders in the survey process (Agents, Policyholders, Business Assistants, etc.).
• Field Insurance Inspectors must complete the requisite number of surveys each month to achieve personal revenue production goals, and complete other special projects as assigned by their manager.
• Conduct property surveys on high value homes, documenting the construction materials, workmanship and special features of structure
• Determine square footage of the home through detailed measurements or by replicating available building plans
• Generate an estimate replacement cost based on industry calculators, EXL resources and your personal findings at the home
• Observe and assess physical and liability hazards to the property, including natural hazards such as wildfire and hurricane exposure. Document all such hazards for underwriting, including recommendations for risk improvement.
• Competed a detailed survey report write-up, including narrative assessments
• Conduct underwriting surveys and loss control assessments on commercial businesses
• Observe and evaluate risk for various commercial insurance lines of business including Property, General
• Liability, Workers Compensation and Auto/Fleet.
• Engage business owner to discuss and ascertain corporate safety culture, loss history, risk management controls and maturity of company safety programs
• Document all hazards observed for underwriting, and make recommendations for risk improvement.
• Complete a detailed survey report write-up, including narrative assessment

Skills

Professionalism

Emotional intelligence

Analytical skills

Risk assessment

Communication skills

Travel willingness

Survey experience

Job description

• Competitive pay and benefits, including paid sick leave
• Superb training program
• Work from home when not in the field
• Tuition Reimbursement Program
• Excellent culture and team
• Total compensation for this position is targeted at $23-$25+ per hour. The target total compensation consists of a base hourly wage and production-based incentive pay. Field Inspector incentive pay is a function of personal productivity and is uncapped. Incentive Pay is not sales based.
• Pay Type: Hourly plus production incentives, in accordance with EXL’s policies.

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

Location

• This is a Field position based out of your home office, requiring daily travel to client sites to conduct surveys serving the Norfolk County, MA area.

Responsibilities

The Field Insurance Inspector conducts virtual and onsite inspections of high value homes and small businesses for personal and commercial lines insurance companies to analyze replacement cost value and to assess risk.

An added perk is the opportunity to regularly visit beautiful high-end custom homes in the most affluent locations in the service area.

The candidate should be capable of demonstrating a high degree of professionalism and expertise to all stakeholders in the survey process (Agents, Policyholders, Business Assistants, etc.).

Field Insurance Inspectors must complete the requisite number of surveys each month to achieve personal revenue production goals, and complete other special projects as assigned by their manager.

High Value Surveys

• Conduct property surveys on high value homes, documenting the construction materials, workmanship and special features of structure
• Determine square footage of the home through detailed measurements or by replicating available building plans
• Generate an estimate replacement cost based on industry calculators, EXL resources and your personal findings at the home
• Observe and assess physical and liability hazards to the property, including natural hazards such as wildfire and hurricane exposure. Document all such hazards for underwriting, including recommendations for risk improvement.
• Competed a detailed survey report write-up, including narrative assessments
• Conduct underwriting surveys and loss control assessments on commercial businesses
• Observe and evaluate risk for various commercial insurance lines of business including Property, General
• Liability, Workers Compensation and Auto/Fleet.
• Engage business owner to discuss and ascertain corporate safety culture, loss history, risk management controls and maturity of company safety programs
• Document all hazards observed for underwriting, and make recommendations for risk improvement.
• Complete a detailed survey report write-up, including narrative assessment

Qualifications

• High-degree of professionalism and emotional intelligence
• Strong analytical skills and resourcefulness
• Solid aptitude for risk assessment and replacement cost
• Excellent written and oral communications
• Proficiency with computer equipment and software
• Ability to manage multiple projects at once, and handle time sensitive urgencies
• Willingness to travel
• High Value Survey or Commercial Survey experience appreciated