Field Installation Technician 1

AMG TECHNOLOGY INVESTMENT GROUP LLC

Shreveport (LA)

On-site

USD 42,000 - 60,000

Full time

6 days ago

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Benefits offered by this job

Full-time employment

Medical, dental, and vision insurance

401K with match

Training provided

Career advancement opportunities

Paid time off and holidays

Voluntary life insurance

Referral bonus program

Job summary

Nextlink is seeking a Field Operations – Installation technician to perform site surveys, install internet service, configure routers, and upgrade equipment for residential and commercial customers. You will work outdoors, often at heights, and travel up to 40%.

This role requires a high school diploma, the ability to lift 60 pounds, climb ladders, and pass background checks. The job offers full-time status, overtime, and benefits including medical, 401(k), and paid time off.

Qualifications

Must be professional in dress, speech, and manner.
Ability to work independently, using sound judgement principles.
Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
Must demonstrate a desire to learn, supported with a love for technology.
Must pass a drug screening test and a criminal background check.
Must be able to use tools to install equipment.

Responsibilities

Perform site surveys for potential customers to evaluate serviceability.
Diagnose customer problems at service calls and restore functional service to existing customers.
Install new customers with Internet service based on technology available, including mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s location.
Configure routers and customer computers for access to Internet services.
Perform equipment upgrades for existing customers.
Perform other duties as assigned.

Skills

Professional appearance

Independent work

Accountability & prioritization

multitasking in fast-paced env

Love for technology

Drug screen & background check

Tool usage for installation

Education

High school diploma or GED

Job description

Company Overview We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

Perform site surveys for potential customers to evaluate serviceability.
Diagnose customer problems at service calls and restore functional service to existing customers.
Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.
Configure routers and customer computers for access to Internet services.
Perform equipment upgrades for existing customers.
Perform other duties as assigned.

Skills:

Must be professional in dress, speech, and manner.
Ability to work independently, using sound judgement principles.
Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
Must demonstrate a desire to learn, supported with a love for technology.
Must pass a drug screening test and a criminal background check.
Must be able to use tools to install equipment.

Education and Experience:

High school diploma or GED equivalent required.

Job Classification:

Field Operations – Installation

Non-Exempt Work Environment/Hazards:

Working in outdoor elements such as cold, hot, precipitation and wind In proximity of heavy machinery and moving vehicles Moderate noise level Use of PPE Working in elevated places such as towers

Physical Demands:

Frequently moving, transporting, positioning objects of at least 60 pounds or more Ascending or descending ladders, stairs, scaffoldings, ramps, poles and the like, using feet and legs and/or hands and arms Must be able to climb roof tops of all types and to perform job duties from high places. Must be able to pull own body weight plus equipment weight up roofs and vertical tower repeatedly Frequently required to stand, walk, stoop, sit, and climb ladders and communication towers and work in an elevated position Frequently required to use hand and power tools Must have the ability to climb extended heights upwards of 200 feet Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment.

Working Hours/Days:

40 hours minimum, flexible schedule Overtime as needed On Call as needed

Travel Requirements:

0-40% travel required

Affirmative Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

Why Work For Nextlink?

We bring the high-speed Internet and phone experience to the underserved markets of Texas, Oklahoma, Kansas, Nebraska, Iowa and Illinois. We make a difference in the lives of everyone we serve, whether it is an online student, a work-at-home family, or large enterprises such as ISDs, higher education, or government entities.

Benefits: