Field Installation Technician

Nextlink Internet; Bridgeport (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

Nextlink Internet is seeking a Field Installation Technician in Bridgeport, TX to complete customer installations, perform on-site troubleshooting, and recover equipment.

You will install Internet service, configure routers and customer computers, and handle site surveys while adhering to safety and company policies.

This full-time role requires professional presentation, the ability to work independently, and willingness to pass background checks and drug screening.

Qualifications

• Professional in dress, speech and manner.
• Ability to work independently and meet deadlines.
• Fast-paced, high-change environment adaptability.
• Must pass drug screening and criminal background check; valid driver’s license with good driving record.
• Must be able to use tools to install equipment.

Responsibilities

• Perform site surveys for potential customers to evaluate serviceability.
• Diagnose customer problems at service calls and restore functional service.
• Install Internet service at customer locations, including mounting equipment outdoors.
• Configure routers and customer computers for access to Internet services.
• Perform equipment upgrades for existing customers.

Skills

Customer service

Troubleshooting

On-site installation

Networking basics

Roof/height work

Driver's license

Tool usage

Job description

## Field Installation TechnicianApply: Bridgeport, TX: Full time: Posted Yesterday: JR100641**Company Overview**We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.**Job description:**The Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment.**Essential Functions:*****Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.**** Perform site surveys for potential customers to evaluate serviceability.* Diagnose customer problems at service calls and restore functional service to existing customers.* Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.* Configure routers and customer computers for access to Internet services.* Perform equipment upgrades for existing customers* Perform other duties as assigned**Skills:*** Must be professional in dress, speech, and manner.* Ability to work independently, using sound judgement principles.* Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.* Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.* Must demonstrate a desire to learn, supported with a love for technology.* Must pass a drug screening test, a criminal background check, have and maintain a valid DL with a safe/acceptable driving record in compliance with company policy.* Must be able to use tools to install equipment.**Work Environment/Hazards:*** Working in outdoor elements such as cold, hot, precipitation and wind* In proximity of heavy machinery and moving vehicles* Moderate noise level* Use of PPE**Physical Demands:*** Frequently moving, transporting, positioning objects of at least 60 pounds or more* Must be able to climb roof tops of all types and to perform job duties from high places.* Must be able to pull own body weight plus equipment weight up roofs and vertical tower repeatedly* Frequently required to stand, walk, stoop, sit, and climb ladders and communication towers and work in an elevated position* Frequently required to use hand and power tools* Must have the ability to climb extended heights upwards of 200 feet* Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment.**Working Hours/Days:*** 40 hours minimum* Overtime as needed* On Call as neededJob Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Health insurance* Health savings account* Life insurance* Paid time off* Parental leave* Referral program* Retirement plan* Vision insurance